Tài Khoản Khách
ngày 22 tháng 8 năm 2024
The hotel offered clean accommodations and friendly service, with a particularly enjoyable breakfast experience. However, a disappointing incident at checkout, where the manager was involved in a taxi fare scam, completely undermined my trust. Despite the positive aspects, I cannot recommend this hotel due to this breach of integrity. After leaving my luggage at the hotel and informing the manager I was heading to the Heydar Aliyev Center Museum, he offered to help me with a taxi, despite my plan to book one myself using an app outside the old city gates. He insisted on accompanying me, which initially seemed helpful. The app showed a fare of 17 AZN, which he confirmed on his phone, but he then arranged a ride with a nearby taxi driver for 10 AZN. During the ride, I grew suspicious of the high fare, realizing later that the app had shown the Heydar Aliyev Museum outside of Baku first, not the correct museum within the city, which had a fare of only 3 AZN. It became evident that the manager was likely collaborating with the taxi driver to scam me. This experience completely eroded my trust in the hotel, leading me to thoroughly check my belongings upon return, and ultimately, I cannot recommend this hotel.
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