Hotel Punta Est

I thought Hotel Punta Est was lovely. It is in a perfect location in Baja Sardinia and walking distance to some great restaurants and Phi nightclub. The staff were great and the terrace for breakfast is fantastic. The pool is nice and we were always able to find a seat. We had one ocean view room and one room on facing the mountains for our three children. We accidentally booked 2 kids and baby instead of 3 kids so they charged us more for this room when we got there which significantly increased the price of our stay (and this hotel is not cheap in July, that is for sure. We booked direct with the hotel). I read through some of the other reviews and agree that things like a coffee maker in the room, etc would be expected and actually make this a four star hotel. In summary, the rooms are cute, location is perfect, and the shower was great, and overall it was a nice stay.

Disappointing is how I’d describe this holiday. The room was clean but basic don’t expect whistles & bells even though you pay extra for sea view. Breakfast was pleasant and on terrace but you’ll have to pay €10 if you want boiled or poached eggs or an omelette 😂 you’ll also have to pay extra for freshly squeezed orange juice at €8 😂. If you book as half board (even though the Tui website advertises A La Carte dining you won’t receive the A La Carte menu you’ll be presented with a half board menu which is very hit & miss! Some nights the food was nice and some nights it isn’t. The half board menu is not extensive so don’t get excited about your evening meal! The bread most nights was stale. Please also don’t expect to be given the opportunity to sit on the “dining terrace” as Tui advertise as you’ll be told no! Apparently it’s reserved for off the street guests or those who have booked BB in the hotel and not for those lowly half board guests! The crockery sent out to the terrace is also of a superior quality. We watched lovely crockery and “fresh bread” being sent out to the terrace every night. You felt like 2nd class guests compared to the terrace diners! On some occasions we read the menu we were presented with & left and ate out at restaurants within Baia & those who would allow us to sit on a terrace! You will be allocated with the same table every night. The pool was lovely, not enough beds sadly 20 pairs of beds at most so if you don’t manage to get a bed in the morning you won’t get one until 5-6pm. Sadly you still get bed reservers with their towels even at this establishment. Most staff pleasant, Roberto in the restaurant and breakfast was exceptional. Had a professional but efficient friendly manner and a complete credit to the hotel. Alina our room attendant/cleaner, so lovely, so helpful. The bar staff Viola and Denarto excellent and attentive. The head waiter was fond of his own voice and his opinions. My husband & I laughed every night at the head waiter and chef who buzzed around the hotel owners like bees around a honey pot instead of paying attention to their paying guests it was hilarious. We will return to Baia but not to this hotel and definitely not with Tui. The walk to the beach is short and very handy the bed prices are €33-39 euros for 2 card or cash. The beach is beautiful.

Perfectly nice hotel. The village itself was nice and quiet. Nice, cheerful, staff who put up with my Italian. We actually went with TUI. I'd say don't bother with a rear-facing room; the balcony is really small. We paid to change to a front facing one, which was much better with a bigger bathroom too. Breakfast tends towards the Italian style (why not?) of sweet things. Unless you are planning on chilling out on the beach and pool for a week you really will need a car here. If so, remember that in Italy, blue road markings are paying spaces, white are free. Pre and post season often the blue are free too. There is a road behind the hotel, Via Tiglio, where there are about 20 free parking spaces. These have the advantage that you can enter the hotel via a small gate and you don't need to carry your cases up the staris by the pool, to receptio. Other than that, on the Via della Pineta there is a rough patch of ground where you can park for free. Italy seems to wake up for the summer on 1st June. I think it could be pretty busy in the village then. We were glad to be there in May. There were lots of areas with speed limits, outside of habitation, with no clear reason for them, but the locals ignore them completely.

Went with TUI staying on a garden room. The room was clean and comfortable and was a great place to stay. The Hotel was excellent and the staff were friendly and very helpful. The food was really good with distinctive Italien/local dishes. Service was excellent. Admit I would have liked some rolls or a toasting device at breakfast, but there was a good choice.

The hotel and staff was excellent, as was our junior suite room. The food was okay, but could have been better.

We were given a lovely Family Suite (well, after a standard room wasn't made up) - the only problem was I booked a Deluxe Suite. We were led to believe it was the right room. After discovering it wasn't the reception (since the manager was nowhere to be found) started telling numerous different stories: the room is closed for the season, your booking agent made a mistake, it's the same size and price (it's not), there's nothing they can do (this for a 4* hotel), ...and the latest is that the booking agent only told them at the last minute to give us the Deluxe Suite - I got an email reply from the hotel confirming the Deluxe Suite weeks before. The booking agent rang them and they were told that we were in the Deluxe Suite! Furthermore the aircon didn't work, Alexa only spoke German, the room wasn't service on our 2nd day and the breakfast was lackluster. Is complete honesty/clarity not valued anymore? Unfortunately since they weren't forthcoming from the start I couldn't trust anything subsequently. Maybe it was the booking agent's error but then it should have been between the hotel and them - not the client. All the disappointment was a direct result of the reception not being upfront from the start.