Port Talbot

Some of the rooms could use a spruce up, but the cleanliness is top notch. The staff are wonderful, Claire on reception was a dream, she was in every day we were there and was always smiling and happy to help. The housekeeprs were laughing and seemed to really enjoy their job. There was one, I didn't catch her name but she was quite little and had blond hair in a ponytail, she is a credit to the company, despite the heat and being busy she always stopped what she was doing and asked if we were ok and if we needed anything. We will definitely return, we felt so welcome :D

We stayed two nights at the Port Talbot Premier Inn while participating in the Dragon Ride in the area. Staff were all very helpful and polite, and it was a very thoughtful extra touch that the hotel put out some bars and instant porridge pots for those riders needing to leave before the breakfast service. Room was clean and comfortable. Thanks to the team for a great stay.

Our room was ok and certainly not "wow". I'm not bothered about the purple bits on the bed but they were missing. We had one chair for both of us but thankfully we had a double bed and a single bed. We had asked for a king size bed but that never happened. In general the night was quiet and I did get a lot of sleep. The shower was not great as it was just an over head one and there were no toilet rolls just toilet sheets from a dispenser next to the toilet. No complaints at all about the evening meal or breakfast. Overall, I think the days of luxury at a Premier Inn have gone. I'm going to consider other hotels in the future.

Annex building does not have opening windows. Aircon was ok-ish - but hot during the night. Breakfast cereals were stale - bananas were sub-standard quality

The best Premier Inn, reception is welcoming, rooms are clean and the restaurant is the best I have ever been to. Advise booking as they are so busy and poplar which says it all, fantastic staff, good food and great atmosphere. This is how all Premier Inns should be everyone is a credit to the business.

This place is noisey. There is noise from the pub, music from all directions and cars driving up with sound systems on. Not the normal Premier Inn experience. Pretty much on par for Port Talbot tbh. I barely slept all night. Fine if you want to just have a place to stay, not so much if you want to sleep