Tài Khoản Khách
ngày 21 tháng 10 năm 2024
While the hotel itself was fine, our experience with the restaurant was deeply disappointing and far below the expectations set by the website. The photos show a well-decorated and atmospheric space, but in reality, there were no tablecloths, and the tables were not set. Additionally, only half of the restaurant was open, while the rest of the space was dark and uninviting, which created an unpleasant atmosphere. Although the waiter was very friendly and professional, the owner could certainly learn from him. The owner had no idea how to treat or welcome his guests. Without introducing himself, we were rudely told to move from a table, despite there being plenty of space available. This was unnecessary and disrespectful, showing a complete lack of interest in offering hospitality to his customers. Overall, a poor experience in the restaurant that unfortunately tainted our positive impression of the hotel.
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