Tài Khoản Khách
ngày 31 tháng 1 năm 2023
We stayed at Las Bovedas 20-22 May 2022, and it was an enjoyable stay until we went to bed in the evening and woke up at 12.30 am by a DJ screaming to congratulate the newlyweds and starting a discotheque. Our windows faced an internal courtyard, and people began filling the dance floor. You couldn't make this up: the hotel organised a past-midnight disco set within its open-air patio while also accommodating other guests that had nothing to do with that party. The windows were useless against the cacophonous music, and the curtains barely helped with flashing lights. A call to the reception confirmed that it was someone's wedding celebration that would last 3-4 hours and that they were very sorry for the inconvenience, but there was nothing they could do because the hotel was all booked. By 2 am, I was done with it and went to speak with the receptionist. It turned out there was a room available facing the other side of the hotel after all. You could still hear the music there, but it was just about quiet enough to doze off and on and catch some sleep. They were still partying at 3.30 am, and I'm unsure when it ended. Look. First of all, it's illegal in Spain to be this loud between 11 pm and 7 am. Secondly, most guests were leaving in the morning; many had small children. Who in the hotel management thought they could accommodate paying guests that needed a good night's sleep before car journeys AND book a blasting wedding party that kept many guests awake until dawn, they should resign and never work in hospitality again. I've filled in an official complaint form and hope that the hotel will face penalties – and never subject other guests to such an experience. Otherwise, the hotel was good. Breakfast could be better, especially around the use of single-use plastic for stuff like olive oil or crushed tomato, but it was ok.
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