Tài Khoản Khách
ngày 12 tháng 1 năm 2023
I gave this five stars mainly based on the wellness centre - most impressive. At least 6 different saunas, 2 indoor pools as well as the usual massage facilities. All included (apart from massage etc) in the price of the room. The hotel is situated in the middle of the small town - pleasant to walk around and lots of longer walks available from the hotel into the Harz National park. The rooms are alright - looking their age a bit and could do with some refurbishment. A few fittings in the bathroom were poorly maintained. Quite hard mattress but nevertheless comfortable. The personel were efficient and fairly friendly. I woouldn't class this as a 5 star hotel, it lacked the feeling of 'exclusivity' that such hotels are keen to foster - it's the little things that were missing/strange, e.g. battery operated candles throughout the hotel! Perhaps having some nuts along with the drinks at the bar; no champagne available. Breakfast was good, some pleasant home made salads and cakes/biscuits were a nice touch.
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