Blue Palm Bacalar

We absolutely loved our stay at Blue Palm and Bacalar in general. - the staff were so incredibly helpful and really took our stay to the next level. Lluvia in particular was so welcoming and gave us recommendations for the local area taking the time to answer all our annoying questions. She was always on hand and even called a taxi for us when we were stranded on the other side of town. - the room was lovely and spacious and very clean, very good air con, bed was comfy (need to find out where they get their pillows) and the bathroom was large with a big walk in shower. The room included a tv, a fridge and ample storage space (not always easy to find on holiday) - we spent a lot of time round the pool which was lovely and quiet and just a really relaxing vibe. We especially enjoyed watching all the little lizards that run about - the location is great, very close (10 min walk) the the main square and literally 5 minutes from the lagoon. We spent a lot of days in La Playita which is very close. We found it super quiet and never struggled with noise in the 5 days we were there - breakfast we thought was brilliant. You get fruit, toast, juice and tea/coffee included every morning and then a choice of a hot dish (mainly revolving around eggs). The restaurant in general we found really good and we ate there for lunch a couple of times. It has a varied menu including mexican and european dishes. If we were too return we would definitely want to come back here, can't recommend enough. the only 1 tiny little negative is that the WiFi wasn't great. This didn't bother us too much but may bother others. There are plenty of places nearby to get better wifi if you need it!

We had the most incredibly stay at Blue Palm - we really didn’t want to leave. It’s definitely one of the best hotels we’ve ever stayed in and would really recommend it. The hotels location is perfect, it’s within walking distance to lots of restaurants as well as the lagoon. It’s a really stunning property, the rooms, reception and pool area were always so clean - it’s so thoughtfully designed too, really colourful and relaxing. Breakfast was plentiful with lots of options included in the price and there is also a restaurant and bar onsite. The hotels owner Juan spoke to guests every morning and shared some brilliant tips - we went to / did a couple of things he suggested that we weren’t planning to do and we enjoyed all of his recommendations.

This hotel was perfect for our stay in Bacalar. The hotel is lovely, peaceful, and decorated with great taste. The room was as beautiful as in the pictures; pristine, everything was immaculate. The restaurant food was delicious, one of the best in town. The hotel staff was the amazing; everyone was very professional and helpful. You don't want to leave this place. That location was also excellent, just a few blocks from everywhere. I highly recommend it!

What an absolute pleasure to stay here! The most amazingly helpful and pleasant staff, great location close to water, restaurants, bars but still quiet, on site restaurant is excellent, pool and facilities are top notch. I literally can’t think of a way to recommend this place more!

Beautiful boutique hotel. The most lovely and helpful staff who cannot do enough for you (had coffee delivered to my room at 4am when they found out I was having to work UK time zone). Great location, great breakfast - just stay here!

Lovely Hotel! We stayed for 2 nights at this small, cozy, and nice hotel and it was the right choice. The staff was super friendly, we met other guests in the restaurant and they shared us also their positive feeling about the hotel. The food was good, especially the drinks. I would like to thank the two ladies in the reception for their kindness and attention. Definitely a great place to stay in Bacalar, we felt we spent the best two nights in Yucatan there 💚

Excellent! Nice team, Nice location, brand new property, beautiful swimming pool and deck: I will come back 😌

Excellent stay in clean room with a lovely pool. Staff went above. And beyond and the Breakfast was first class.

Incredible great hosts beautiful hotel and attention to detail Knowledgeable on the area gave us great tips on what to see