Tài Khoản Khách
ngày 29 tháng 10 năm 2024
Stayed here for 1 week at end of season (end of October). Negatives - Black out curtains too short for windows - Front door doesnt fit frame - Bathroom finishes unprofessional such as sealant etc, paint work needed - Not much storage in rooms - Cockroaches in bathroom - Things broken like handle to wardrobe, room phone not plugged in anywhere or working - Not enough plug sockets - Pool freezing cold - Some regular cocktails like mojito not included in all inclusive - Food selection minimal, no cheeses at lunch or dinner, rarely a plain meat such as pan fried chicken available - Desert selection minimal, 4 cakes, no ice cream, repeated most days - Food quality not the best but edible - 3 pillows on double bed - A la carte restaurant lacks ambience, needs some wall art/plants as no atmosphere very large empty room - some cocktails undrinkable, not consistent in how made, far to sweet or different each time you order - cleaning sporadic, bedsheets not changed all week, cleaner might come in morning, afternoon or even evening - sunbeds uncomfortable, no padding or cushioning Positives - Big pool nice and deep, shallower pools too plus indoor pool and jacuzzi - Good location - walking distance to multiple shops/bars/restaurants/bus stops - Staff friendly - staff great with kids - late check out 10euros per hour - plenty of sunbeds - life guard on duty all day - air con in room good I would say this is definitely not a 4* hotel, its a good 3*. To be a 4* I'd expect a full all inclusive, basic cocktails should be included. Food needs improvement, quality doesng compare to other 4* hotels and very lacking in variety and availability. More desert choice, cheeses should be available at lunch and dinner and every lunch and dinner should have a plain meat choice. Labels were sporadic, a lot of foods no labels at all so no idea what they were meant to be, also more local cuisine would have been nice. I dont come to Cyprus to eat american/mexican/chinese food every day. Rooms need maintenance, fit black out curtains properly, touch up paint, some walls completely flaking, sealant in bathrooms need attention and basic repairs needed, feels like been built/maintained by cowboy builders. Never seen cockroaches in a 4*, need to address pest problem which will likely be solved by proper maintenance. Restaurants need something, no decor at all, need plants/paintings/music and lighting. Evening staff not in uniform, some looked like they were filling in and just didnt feel professional. Kids entertainers were great and really good with my son. Pool is absolutely freezing! Couldnt enjoy a swim as its so cold if you do brave getting in you'll be getting straight back out. Overall we had a good holiday, but we got out and about a lot and ate out a lot more than usual, unless the above issues were addressed and fixed we wouldnt stay at this hotel again.
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