Ramada Hotel & Suites by Wyndham Ayia Napa

Location is perfect but Service and facilities was terrible

This is supposed to be a 4 star hotel. At best its a 2 star. All inclusive food was awful and very limited choice. Cleaning of the rooms seemed to be when they felt like it. Had to ask for the bed sheets to be changed after over a week of being their. The swim up rooms are the best part of the hotel by far. The main pools look lovely. However, in 2 weeks of staying at the hotel, I never saw them being cleaned once. In fact in the shallow end you can see all the algae on the grout which breaks off and is floating around the pool. The bar service is poor, and guests are constantly criticised for drinking too much by the manager. (4 small cups of beer or wine etc..) The hotel needs massive improvement and staff who look like they enjoy working their. The complex itself could have potential with improvements. However, it needs to decide if it's going to be a bed and breakfast or an all inclusive. (Which it's far from) Finally, the hotel completely lacks any atmosphere and having no entertainment doesn't help..

We went on a Tour from Greece and had the pleasure of staying at the Ramada Ayia Napa in Cyprus, and it was truly an exceptional experience from start to finish! The hotel is perfectly located, just a short walk from the beautiful beaches and vibrant nightlife of Ayia Napa, making it an ideal spot for both relaxation and adventure. From the moment we arrived, the staff went above and beyond to make us feel welcomed and comfortable. The check-in process was smooth and friendly. Overall, our stay at the Ramada Ayia Napa was perfect. Thank you.