1, Jalan MITC Prima, Hang Tuah Jaya, Ayer Keroh, Melaka, 75450, MalaysiaXem thông tin khách sạn
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Đánh giá tiêu cực(15)
Người Dùng Ẩn Danh
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 1, 2025
Người đi công tác
66 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 23 thg 2, 2025
Located at the center of Ayer Keroh which plenty of eatery nearby within driving distance. Suitable for any guest which have event nearby in Ayer Keroh.
Plenty of free car park just outside of the hotel.
Room cleanliness can be improved but it's the most affordable among high end budget hotel in Ayer Keroh. Receptionist is friendly.
Just bear in mind that Guest have to pay an extra fee of RM 4 of local government tax in Melaka
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your detailed feedback regarding your stay at Hotel Kobemas Melaka. Please be informed that in compliance with local regulations, there is a nominal local government tax of RM 4 applicable per room per night in Melaka. We apologize for any inconvenience this may have caused.Your valuable feedback is important to us as it helps us to continually improve our services. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Thank you for choosing our hotel and for taking the time to share your experience with us.Best regards,Alina AbdullahAsst Hotel Manager
Người Dùng Ẩn Danh
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 11, 2024
Một mình
13 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 24 thg 12, 2024
Booking sini utk ke weeding kawan & nearby to her house. Nice & easy to reach
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,That's great to hear that our hotel is convenient for you to attend your friend's wedding we are delighted that you find our location nice and easy to reach. We hope you had a wonderful time at the wedding and a comfortable stay with us. Thank you for choosing Hotel Kobemas Melaka.Best regards,Alina AbdullahAsst Hotel Manager
Tài Khoản Khách
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 2, 2025
Gia đình
13 đánh giá
3.2/5
Đăng tải vào 4 thg 3, 2025
Always stay here becàuse nearby to town ànd plenty of restaurants nearby. Walking distànce to the mousque.Recomended for short stay.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for your kind comments. We are thrilled to hear that you enjoy staying with us and appreciate the convenient location near the mosque, town and restaurants. We look forward to welcoming you back for your next visit!
Người Dùng Ẩn Danh
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 12, 2024
Gia đình
1 đánh giá
3.7/5
Đăng tải vào 1 thg 2, 2025
Normal 2stars amenities and rooms. Bad flooring at walkaway. Less choices for breakfast.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to provide us with your feedback, even if it was below your expectations. Your feedback is valuable to us as we are constantly striving to improve our services. We appreciate your honest feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Best regards,Alina AbdullahAsst Hotel Manager
Zahidi
Phòng Superior Queen
Lưu trú vào thg 10, 2024
Vợ chồng
3 đánh giá
3.2/5
Đăng tải vào 28 thg 11, 2024
Stayed 2 nights. Room is quite small. So is the bathroom, big size people will find it difficult to move. There is hot water but the water pressure is quite low.
Room was not cleaned the next day, no tower change, bed sheet was not changed.
Power socket was inadequate, if you have many equipments to charge at the same time.
Dịch
Phản Hồi Từ Khách Sạn: Dear Zahidi,Thank you for taking the time to share your valuable feedback about your recent stay with us. We value your input and sincerely apologize for the inconveniences you experienced.We understand that the size of the room and bathroom can be a concern for some guests, and we appreciate your feedback on this. We strive to provide a comfortable experience for all our guests, and your comments will help us assess our accommodations.We hope to have the opportunity to serve you better in the future and provide you with an improved experience.Best regards,Alina AbdullahAsst Hotel Manager
Paul
Phòng Superior Queen
Lưu trú vào thg 10, 2024
Người đi công tác
1 đánh giá
1.7/5
Đăng tải vào 28 thg 11, 2024
Inside room take the rest suddenly staff open the door,how come the staff can coming my room. This is I not acceptable.
Dịch
Phản Hồi Từ Khách Sạn: Dear Paul,Thank you for bringing this matter to our attention. We are very sorry to hear about your experience with the staff entering your room without permission. This is certainly not acceptable, and we understand how important your privacy and comfort are during your stay. Your feedback is invaluable in helping us improve our services and ensure a better experience for all our guests.Please rest assured that we take this issue very seriously. We will investigate the situation and ensure that all our staff members adhere strictly to our protocols regarding guest privacy.Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.Best regards,Alina AbdullahAsst Hotel Manager
Tài Khoản Khách
Phòng Superior Queen
Lưu trú vào thg 10, 2024
Người đi công tác
1 đánh giá
3.0/5
Đăng tải vào 25 thg 11, 2024
The staffs are friendly & helpful.
The room condition is not that good. It’s smelly & the walls are damaged with bubbling & peeling paints. The management must seriously look into it.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff to be friendly and helpful. However, we sincerely apologize for the condition of your room and the issues you encountered regarding the smell and the damage to the walls. Please rest assured that we take your comments seriously, and we will address these concerns with our management team to ensure improvements are made. Our goal is to provide a comfortable and pleasant experience for all our guests, and your input is invaluable in helping us achieve that.We appreciate your understanding and hope you will consider staying with us again in the future.Warm regards,Alina AbdullahAsst Hotel Manager
Mohd
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 9, 2024
Người đi công tác
2 đánh giá
3.0/5
Đăng tải vào 3 thg 11, 2024
Quite ok
Dịch
Phản Hồi Từ Khách Sạn: Dear Mohd,Thank you for your feedback and we are glad to hear your stay was okay, but we always strive for a great experience. We hope to see you again soon and enjoy your weekend.Best regards,Alina AbdullahAsst Hotel Manager
Người Dùng Ẩn Danh
Phòng Superior Queen
Lưu trú vào thg 9, 2024
Người đi công tác
39 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 25 thg 10, 2024
This time already made early request dont want the creepy room. The hotel fullfilled the request.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you for your valuable feedback and we are glad to hear your stay was okay. If you have any specific suggestions or areas for improvement, please let us know. We look forward to welcome you back and wishing you a blessed day ahead!Best regards,Alina AbdullahAsst Hotel Manager
Tài Khoản Khách
Phòng Cao Cấp
Lưu trú vào thg 12, 2024
Vợ chồng
2 đánh giá
3.0/5
Đăng tải vào 4 thg 2, 2025
The cleanliness should really be improved. The room is dusty.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,We appreciate your feedback regarding the cleanliness of your room. We are sorry to hear that it did not meet your expectations, and we will take immediate steps to improve. Thank you for helping us enhance our services.Best regards,Alina AbdullahAsst Hotel Manager
Lynn Canja
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 7, 2024
Du lịch cùng bạn bè
10 đánh giá
1.0/5
Đăng tải vào 27 thg 8, 2024
This hotel is such don’t waste your money
Very dirty from room to toilet a lot of dust the bed and everywhere smell like smoke. No outlet for plug when u charge you should unplug the tv lol what a pitty experience. I’m doing FM and don’t sleep even single minute bcz the aircon is too noisy and a lot sounds can here from others room this is the most annoying and frustrating and such I have never experienced in my whole life. It’s better close down this hotel!
Dịch
Tiamosweet
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 1, 2024
Vợ chồng
26 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 3, 2024
highly recommended and good hospitality, nice ambience and good serenity, suitable hotel for any type traveller,
Dịch
Elidy
Phòng Superior Queen
Lưu trú vào thg 9, 2024
Người đi công tác
152 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 11, 2024
Big room
Free parking
Near eating places
I'm happy to stay at this hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear Elidy,Thank you for your lovely feedback! We are thrilled to hear that you enjoyed the big room, appreciated the free parking, and found our location convenient to dining options. It’s wonderful to know you’re happy with your stay. We look forward to welcoming you back on your next visit and wishing you an amazing day ahead!Best regards,Alina AbdullahAsst Hotel Manager
cinta
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 1, 2025
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 2, 2025
Okey best selesa,parking pon senang depan hotel
Dịch
Phản Hồi Từ Khách Sạn: Saudari Cinta yang dihormati,Terima kasih kerana memilih Hotel Kobemas Melaka dan kami menghargai ulasan yang positif dari anda. Diharap akan berjumpa lagi dan semoga saudari sentiasa sihat dan dirahmati.Yang benar,Alina AbdullahAsst Hotel Manager