Residence Inn Phoenix West/Avondale

A great spot to stay at but the housekeeping is very pushing knocking Much earlier than what check out is explained to be.

We love this hotel. It’s our go to spot anytime we have a concert or event at the State Farm Stadium. The staff is excellent, very nice, always smiling and ready to assist with anything we need.

Noisy neighbors Overall, my stay at this hotel was excellent. The only issue was there was a family with 6 kids that were roomed on the floor above us, and they were making noise and loud booms alls night as if they were coming through the ceiling well past 11pm. On two of the three nights there, we called to the front desk to see if they could as thrm to stop. To no a avail. We were offered to move our room (not sure why we would we would need to relocate if we aren't in the wrong), but couldn't anyway due to our 4 year old already being sleep. May I suggest if you have a group with that many kids, putting them on any floor other than the first is not advised.

Our bathroom had human feces on the toilet handle, floor and one of the hand towels. stains on the tile floors that I didn't want to know about. The manager Tanya Brown's attitude was dismissive and mildly insulting .They told us that if we had booked directly with them instead of ******* they would have handled it differently(or at all)

The road around the property was blocked due to road construction which made it difficult to enter and exit the property.

Excellent and friendly staff! The staff at this location are very accommodating and friendly! Property is very clean! No complaints here!