Hotel de l'Horloge Avignon

Nice place in the center where everything is really close. A big plus is the air conditioning that’s saves us from this heat

One tiny elevator, many stairs, and outdated magnetic key cards that too often don’t work, spoiled my first positive impression. One morning I came down to the reception three times and eventually the receptionist went upstairs with me to help. But I almost missed my paid tour. The front desk and house keeping staff was always smiling, pleasant, and willing to help. The room was small yet charming, very tidy and clean, with a great view of the central square. Windows with good insulation so the noise from the street was minimal. The bed was comfortable and the bathroom small but with a tub! The breakfast hall was gorgeous and the breakfast decent, with mainly French pastry and desserts, besides cheese, ham, pastry (breads and sweets) and some fruit and vegetables. Besides the renovated facilities and excellent location, there is no pool, sauna, spa, gym or any other amenities that would qualify this as a 4* hotel. Also, I forgot my iPad in the room safe when I checked out. The hotel contacted me and offered to send it to my new destination. However, they did not actually send it by express mail even though they said that they did. My iPad arrived to Montpellier after I had already left. I waited for it three days ( it’s 1h away) but because they didn’t check the SEND ON SATURDAY option on the mailing form, the device spent the weekend in the post office. The fee that they asked me to I pay was 37€ because as they said it was sent express mail and with insurance - however when I asked the hotel in Montpellier to send it to Barcelona (another country and 3,5h away) I paid almost the same amount!? Plus the hotel used “peek’in” service so I immediately had insight into the delivery progress online. The worst thing for me was that they kept on sending emails insisting they were right and tried their best to help, instead of admitting they made a mistake. I appreciate their effort but it’s better to work smart rather than hard. Instead of having to thank someone for trying I need my iPad delivered to me on time. Perhaps there are too many women in the management that are taking things too personally? 🤷🏼♀️

The pictures do not correspond with what you get. I payed a very high price thinking I would have a terrace and in the end the hotel told me that the pictures on trip were wrong and they didn't care doing anything about it. Also the price on their website is way cheaper than on trip... Trip should be a bit more aligned.

Stayed two nights in this hotel and generally enjoyed it. Pros: Great location just next to a few plazas with loads of restaurant choices. Clean room with a huge window, very nice for taking pictures. Cons: The reception desk was barely helpful and avoid answering questions other than handling the checkin checkout process. The car park discount didn’t worked

位置非常Nice，教皇宮就在旁邊，樓下廣場有許多歺廳，但是價高味道不咋地，可以去小巷深處吃飯，各個商鋪有特色，價格中等可以接受。

在阿威尼翁的中心位置，步行到教皇宮也就五分鐘。樓下好多餐廳，吃飯方便。我當天晚上去吃了阿**翁老城裡唯一的中餐，是台灣人開的，很推薦！ 酒店房間算蠻大了，兩個箱子打開不影響行走，早餐也不錯。