Four Points by Sheraton Austin Airport

We travel almost once a week for work and so we stay in a lot of hotels. Walking into our room at the Four Points initially felt so nice and clean with the LVP flooring and we thought, why don’t more hotels do this - instead of nasty carpet!? At midnight, it became VERY clear why they don’t. The noise transfer btwn rooms - Oh. My. Gosh. Started with the roller suitcases as the people above us arrived and then as they unpacked them and placed what sounded like ALL of their belongings on the loud floor. Then the next door guest who turned on their tv at 3:30am - it was so loud. But I don’t blame them - the ac units are SO loud that the tv volume has to be high just to hear it. At 7am we thought someone was having a dance party with a radio … nope!! Just the crazy loud hotel music coming from the speakers RIGHT OUTSIDE our door next to the elevator. On guest room floors!?!? Why??? I listened to the guy next door have an obviously zoom work call and I could make his deal for him with all that I could clearly hear btwn the walls. So, yes it’s a beautiful new clean hotel. Ok for a quick overnight if needed. Lobby is beautiful with lots of seating for working or hanging out. And we are loyal faithful Bonvoy members with status and not that we ever expect anything but to not even be greeted as members, suck. And when we got a room on the 2nd floor, we asked to be higher (usually quieter) we were told the hotel was sold out. There was never more than 5 cars in the lot. There is NO way it was sold out.

Excellent new hotel near the Austin airport. Mehul, Ella and the staff are terrific. Very friendly, welcoming and helpful. Rooms were well-appointed and comfortable. Terrific bar. Food was decent, although the loaded fries were admittedly better than the burger. Highly recommended for a reasonably-priced stay in Austin.