Motel 6-Austin, TX - North Central

There were dead and alive bugs in the bed. When I untucked the sheets, a pair of undergarments fell onto the floor.

Worst experience I would like to express my dissatisfaction with my recent stay at this hotel. I had booked a room for $412.77 for the weekend as I was attending the Formula One race, but upon a very late arrival, I discovered that the room was dirty and infested with roaches. When I spoke to the young man at the front desk, he informed me that there was no manager on site and no other rooms available. This left me with no choice but to check out immediately, leaving me with no place to stay for the night. This level of service is completely unacceptable and I am extremely disappointed with my experience. The fact that there was no one available to address the issue and provide a solution is concerning. It is also concerning that such a hotel would have issues with cleanliness and pests. This has left a negative impression on me and I hope you can address this issue and ensure that it does not happen to any other guests in the future. Thank you, Carlos Diaz Room 216

There were a lot of roaches and a pervasive smell of mildew/mold in the room that was really unpleasant. staff was great though, just not a lot you can do about those kinds of inconveniences.

The pool needed cleaning and the ice machine never had ice. The non smoking room that I was in has a slight smell of stale cigarette smoke.

It was a strange smell in my room, something like smoke but it was not tobacco. Bath was not clean, room itself was small and dark. Homeless person was sitting next to the building, almost next to my door though nobody cared. Parking is large, stuffs are nice and helpful.

Don't book with this chain. We canceled our reservation but not only did not they cancel but they kept it open and charged me a no show fee of $70. These people are complete crooks and will take advantage of your situation at every corner. I called corporate and got the run around and they refuse to refund my money.