Các đánh giá Novotel Paris Nord Expo Aulnay

Service très agréable

整體都是一般般

酒店周圍有便利店和餐館，還算比較方便。就是熱水比較不好用。其他還行

위치가 외진 것 말고 다 좋습니다. 아침도 좋고. 주변에 식당도 있어 저녁 먹을 곳도 있고 쇼핑몰이 아주가까워요

這是我住過的最差的Novotel，衹是因為展會

Review: Our recent stay at Hotel Novotel Aulnay in Paris was far from satisfactory. First and foremost, the hotel’s location is on the outskirts of the city which made it extremely challenging to access the main Parisian attractions. The commute wasted a lot of our valuable time and energy, dampening our overall experience in Paris. Breakfast was another disappointment. Not only was the quality below average, but the variety was also very limited. This added to our dissatisfaction, considering what we paid for our stay. The service was equally disheartening. The receptionists were often seen engaged on their phones rather than assisting guests, resulting in a lackluster and inattentive experience. The rooms were another major letdown. They were small and noisy, making it difficult to relax or get a good night's sleep. The use of paper cups, despite the exorbitant cost of the stay, felt particularly cheap and unfitting for a hotel of this supposed caliber. One of the most frustrating aspects was the lift. Tiny and inefficient, it could accommodate no more than three people at a time. This inefficiency was especially troublesome during morning check-outs with luggage. The lift delays were compounded by the fact that many groups stayed at the hotel, making it noisy and chaotic during check-ins and check-outs. Overall, we felt deeply let down by the quality of service, the inconvenient location, and the small size of the rooms. The combination of these factors made our stay unpleasant, and we would not recommend this hotel to others seeking a comfortable and convenient Parisian experience.

It seems this hotel has ( very) old rooms and new rooms. When I booked 4 rooms directly at Accor Reservation centre 9 months! upon arrival I was not told there was a difference in rooms. Price of the old and new rooms is the same, name as well..... this is a goodbye and never again. The GM of this hotel claims the rooms are old but clean. never seen so much mold in a hotel bathroom. urine stains in the toilet on the wall. Curtain in the bathroom was extra cleaned on my request but it was all black at the bottom, no stops in the bathroom or sink in the bathroom so when you drop something it is gone, requested 2x to place them as the room got smelly but that never happened. All 4 rooms had the same level, Oh and chipped plates at breakfast???? in a 4 star hotel?

I was here for one night only. The hotel has all the amenities required for a comfortable stay. Good rooms, neat and clean. complimentary breakfast in the morning was good. There was not much time to interact with the staff but the staff looked ok.

A hotel of a disrespectful level to host people! I arrived with a group, the elevators did not work, the rooms on the 5th floor are on a level that does not respect a hostel - old, no fans, old and moldy shower, broken/disintegrating shower head, very weak water flow, clogging in sinks, corridor with old and not clean carpet. In some rooms the air conditioning did not work. Breakfast is served in a dining room for groups in an unpleasant way - the room is not ventilated, not air-conditioned, served in a way that does not respect a hotel. All the rooms on the side facing the pool are full of mosquitoes! The hotel staff is very nice and helpful but cannot help in solving problems. The hotel needs a very serious refresh and renovation!! I will not go there again!

This is one of the worst hotels I have ever stayed in. The whole place is dirty and tired. The bathroom was not clean, there were blood stains on the pillow and dirty marks on the sofa. The fire alarm went off on two nights out of our three night stay, both times at 1am. There was a power cut that was restored at 3am, which then woke everyone up again. The staff were rude and obnoxious and deliberately misleading in terms of bar prices. Three of our group were charged three different prices for the same bottle of wine. (Which was not on the menu and had be be brought out from the staff room) Some bar staff would take cash and others wouldn’t and one bar man went around knocking on doors after midnight demanding payment for bar tabs that had never existed. We can only imagine that they wanted to be able to put visa receipts in the till and pocket the cash themselves. When one of our group complained to bar staff, the employee looked over his shoulders to check that no other staff could hear and told him “you need to be very careful here” clearly a threat. Novotel should really investigate this hotel. It is unsafe, dirty and the staff and clearly cheating customers and the company. Be careful and avoid!

The worst hotel I have ever been to! Unfortunately for them I’ve worked for Accor before and I know all the little tips and tricks (not surprised I did not yet receive a survey after my stay directly on my email address) the manager was rude and completely useless.. claimed my room was not payed for and had the audacity to ask me to pull out proof of payment alongside the email of confirmation. To make matters worse a dirty fridge was waiting for me in a “superior room”.. once again a useless manager who did absolutely nothing to make my stay easier. Horrible for a 4 star hotel, save your money and go elsewhere

It was a standard Novotel hotel. Overnight the air-conditioning didn't work. It was blowing warm air. It was sorted when I mentioned it in the morning. Rooms were clean. Service at breakfast was good but on one of the nights, we're were waiting at reception for about 15 minutes and there wasn't anyone there. Called the number shown, but the attendant had left the phone at reception. Overall, pleasant hotel and was convenient for what we needed..

Clean, functional rooms but not enough breakfast, some mosquitoes in the rooms Super cool air conditioning the lobby is very modern and the swimming pool very clean which gives a holiday air, Congratulations in particular to Mohamed for the service and the welcome very good meeting I had a good time with you!

This hotel is absolutely horrific. The rooms looked nothing like the pictures. The walls are not smooth, it’s dirty and overall disgusting. There were two members of staff working and the hotel was nearly fully booked. Another thing is the restaurant was closed on a Saturday night! Do not recommend.