58 Waipuna Road, Mount Wellington, Auckland, Auckland Region, 1060, New ZealandXem thông tin khách sạn
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Chúng Tôi Khớp Giá
1 đêm
Đánh giá của khách
4.4/5
Rất Tốt
121 đánh giá
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Tài Khoản Khách
Phòng Suite Gallery
Lưu trú vào thg 9, 2024
Người đi công tác
16 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 14 thg 10, 2024
The loft room was huge and the bed was comfortable. Washroom looks newly renovated. But some of the room amenities are dated and can be replaced - eg microwave.
Located just 15 minutes slow walk from the nearest station / shopping mall. One of the male receptionists was very friendly and helpful.
Dịch
Tài Khoản Khách
Phòng Twin Bureau
Lưu trú vào thg 11, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 1, 2025
Our second time staying here, great location, close to shopping center but quite. no traffic sound at all. Staff are helpful. Although the facility is not new but well maintained. Will come back again.
Dịch
Người Dùng Ẩn Danh
Phòng Twin Bureau
Lưu trú vào thg 11, 2024
Vợ chồng
2 đánh giá
3.0/5
Đăng tải vào 3 thg 1, 2025
There's no bell boy to assist guest upon arrival and even up to the room. Basically this hotel is "self-service" hotel. From carrying the luggages upon arrival to the room and out of the room (check out). You have to do it all by yourself by taking the trolley and upload those luggages on to it and bring it to your room. The same applies when you want to check out.
Some of the reception staff are not friendly upon welcoming guest to the hotel. Upon our arrival at around 3pm (NZD time) , the reception staff seems not happy in welcoming us. When we asked them why there's no one to assist us on the luggages (5 luggages), and their response was "they never assist anyone beyond the double entrance glass door". We were so suprise with their response
To be fair, there are other staff [the chef, manager and other reception staff that was on night duty (other than the one assisted us upon our arrival)] are very kind and friendly. They are happy to assist us whenever we have issue during our stay and they go beyond their duty by sharing a lot of tourism information which was very useful to us as tourist in Auckland, NZ.
Dịch
Tài Khoản Khách
Phòng Twin Bureau
Lưu trú vào thg 11, 2024
Gia đình
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 30 thg 12, 2024
The service at reception was 5 star lovely people to deal with . Room service was pitiful food took 1 hour to get to us after being told 1/2 hour wait , food was Luke warm some not really eatable . Shame when we paid more than $210 for the meal .
And yes we were told it was busy at kitchen as when we phoned room service for the fourth time it went through to reception who got room service to call us 10 minutes later.
. Beds were perfect and room spotless was lovely to have aircon going when we arrived . However on second day room serviced and found flannels still on floor and in shower .
Hotel is usually lovely to stay at , but this time was below par .
We felt ripped off slightly .
Dịch
Nor Rul Sahida
Bureau King
Lưu trú vào thg 11, 2024
Vợ chồng
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 1, 2025
Very clean and comfortable room with complete amenities. Good location
Dịch
Tài Khoản Khách
Phòng Twin Bureau
Lưu trú vào thg 8, 2023
Gia đình
1 đánh giá
3.0/5
Đăng tải vào 29 thg 9, 2023
Waipuna is an average Budget accommodation. Please do not be fooled by the pictures of the landscape which is mostly of the adjacent water body outside the hotel.
The rooms are clean, but electronics within the room is average. The Air con in room we stayed was very noisy.
On checkin we were asked additional NZD 300 dollars as deposit. While we had already made payments of our stay.
They have not refunded the deposit amount yet. It's been more than a week.
Dịch
Tài Khoản Khách
Phòng Twin Bureau
Lưu trú vào thg 7, 2023
Một mình
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 21 thg 8, 2023
Very comfortable place to stay. I have nothing negative to write about this place.