Boardwalk Resorts at Atlantic Palace

I love everything about the room and everything good service and everything I love everything

提好的.挺好的

Good location, big room Great location, hotel a little run down, some upgrades made but not everything. Staff seemed a little unhappy.

Parking lot is very inconvenient,there’s no way to get to the hotel from the parking lot you have to load and unload your car in the front of hotel park ur car and walk down to front of hotel to get in

Fall From Ranks Of Great Hotel Stays I have been to Atlantic Palace at least 10 times in the past several years. I returned annually because the property was always very clean, the staff was very courteous, and the other guests were very friendly. This year was very different. The 1 bdrm suite that I paid for was absolutely filthy. The room smelled of human excrement and had stains on the carpet, furniture, bedding, kitchen chairs & tables in addition to damage to the other furniture. The front desk had me wait for housekeeping in the hot hallway with no ventilation after I explained to them that I was a post open heart patient who suffers with severe lung disease. The housekeeping supervisor was appalled at the condition of the room. She confirmed to the front desk manager that the room was not suitable to be occupied. The manager stated that I would have to take a studio but never adjusted the rate. The studio would’ve been fine if the sink wasn’t leaking. I spent everyday cleaning up water to prevent mold & mildew from growing and going into the room below me. Their housekeepers did bring towels and removed the wet ones several times a day. The maintenance guy also tried to redirect the leak so it was easier to contain. It was terrible. I was too tired to enjoy anything else trying to manage their problems. Housekeeping & maintenance checked on me regularly to help but I still spent my time managing overflowing water. I was so disappointed. I really used to love this hotel and its staff. Badly Mismanaged Now!

Good Stay, Some Less than Perfect Aspects Initially I was skeptical. The parking garage leaves something to be desired. It's a two way drive up and down with really only room for one car, so if two cars are trying to pass it's tight/impossible. There's also no elevator, so with bags or accessibility issues, you've only got stairs or the walk down however many flights you parked up on the driving ramp. We didn't realize there was a little pull-up area for check in, so once we got our parking pass we had to walk all the way back up to the car. I definitely recommend pulling up to the front to unload and check in first. Despite this rocky start, the receptionist was absolutely lovely. Our room was great. We had a fantastic view of Steel Pier. Everything was clean and the kitchen had more than just the basics like a whole knife block, measuring cup, and plenty of utensils, etc. The only down side to our room was there was just one towel and four of us staying. After a long day at the beach we all wanted to shower, but it took about 45 minutes for housekeeping to bring more towels. The only other challenging part of our stay was that we went to use the pool around 10am. It was supposed to open at 9, but at 10 they were still vacuuming and asked us to wait for about 35 minutes. The towels at the pool were damp and there were tons of towels on the rack. We asked for different towels because they were wet and the woman working said it was because they'd just been washed n refused to switch them out, which was just weird.