Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
Đánh giá đã xác thực
Vị trí3.7
Trang thiết bị3.7
Dịch vụ3.6
Vệ sinh3.7
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(105)
Đánh giá tích cực(78)
Đánh giá có ảnh/video(1)
Đánh giá tiêu cực(27)
Mariano Lodigiani
Phòng, 1 giường King Size với giường Sofa, Tiện nghi cho người khiếm thính
Lưu trú vào Thg11, 2023
Một mình
10 đánh giá
2.5/5
Đăng tải vào 22 Thg11, 2023
Old building. The housekeeping knocked on the door for two consecutive days at 8 am, which made me wake up. Then she never back to the room to clean it.
I was charged 4 breakfast, that I didn’t take it. When a I asked about it in the front desk, The receptionist (a black woman) rudely told me that I had to pay for it because it was charged in my room, and she charged me for it. Fortunately I was able to talk to the manager who refunded me the money. That woman should not work in customer service.
I’m a frequently traveler, it was the first time that I have an issues like that.
I I would never go back to that hotel again.
Staff was professional and friendly. They helped make my check in and stay really easy and enjoyable.
Dịch
Allison
Lưu trú vào Thg2, 2024
Khác
2.0/5
Đăng tải vào 2 Thg2, 2024
I stayed at this hotel on one of the coldest rexorded nights in Atlanta. It was either this hotel or the Greyhound bus terminal. I chose this hotel as Greyhound no longer was an option for me. None of the outlets worked in the room, the caulk to the bathtub was peeling off, there was no room number "plate" outside the room, so I took a wild guess and it worked. The young lady at the check-in charged my card for a room in addition to booking it on this app. I called back a week later after seeing the charge on my account. Greg, who was very helpful saw the error and refunded my money from the erroneous charge. My stay here was chilly. I turned the heat all the way up, but beyond that I was just happy to get in some sleep and a shower.
Dịch
malcolm
Lưu trú vào Thg1, 2024
Khác
3.0/5
Đăng tải vào 29 Thg1, 2024
The room was clean but this particular location needs a make over. And they need to increase security in the parking lot and the hotel. Three vehicles/trucks were broken in to and damaged. The hotel security failed to keep the noise down after I called three different times and apparently after a certain time in the early morning hours they don’t answer. I called the front desk several times for at least 20 minutes. This hotel needs some serious management especially after regular business hours and on the weekends. I will NOT stay at this hotel again. Period full stop.
Dịch
NICOLE
Lưu trú vào Thg1, 2024
Gia đình
1.0/5
Đăng tải vào 28 Thg1, 2024
5 cars were broken into while security was on shift. They busted our window's. It's freezing cold we have to drive 3 hours with plastic on the windows. This has really dampened the trip. That's pure evil! We were parked right next to the hotel. Staff must be the people doing it.
Dịch
JaQuana
Lưu trú vào Thg1, 2024
Gia đình
3.0/5
Đăng tải vào 28 Thg1, 2024
Accomodated us at the last minute. Easy check-in process. Nice staff. However, our vehicle was one of 5 vandalized snd and our property was stolen. Other than that, the actual stay was pleasant.
Dịch
Jordan
Lưu trú vào Thg1, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 27 Thg1, 2024
This hotel honestly surprised me. The entrance and lobbby is amazing. My room was one of the best rooms I've ever had when I stay in Atlanta. The decor was good and cozy for once and the room was a good size. The immediate surrounding area to the hotel is a little lacking but there are restaurants across the highway and you can walk there in ten minutes.
Dịch
Jessica
Lưu trú vào Thg1, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 26 Thg1, 2024
The hotel was beautiful and clean. The best part was Lee the front Desk clerk her was so sweet and accommodating. He went out of his way to make sure everything was convenient for me! He was amazing! I will stay here again soon! Thank you Sonesta and thank Lee!
Dịch
Michael
Lưu trú vào Thg1, 2024
Khác
3.0/5
Đăng tải vào 24 Thg1, 2024
Hotel is ok. I was surprised that I had to pay $28 to park and that breakfast wasn’t included. If I would have known that I probably wouldn’t have chosen this hotel.
Dịch
Beatrice
Lưu trú vào Thg1, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 16 Thg1, 2024
It was clean and quiet. Plus free parking. It's 17 min away from the airport. It's located Midtown Atlanta, not to far from Georgia Tech. The have restaurants close by but a little pricey.
Dịch
Verified traveler
Lưu trú vào Thg1, 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 3 Thg1, 2024
Super friendly and helpful staff. The room itself could have been cleaner, but aside from that no major complaints
Dịch
Harold
Lưu trú vào Thg1, 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 1 Thg1, 2024
Bed was comfy, as was sofa. Coffee machine didnt work, but meh coffee brand meant that it wasnt worth reporting. Staff were friendly and helpful. Didnt know about nightly parking few until I arrived. Convenient location for intown sites.