Các đánh giá Divani Palace Acropolis

Phản Hồi Từ Khách Sạn: Dear 高级房 , Thank you for taking the time to share your positive feedback, it means a lot to our team .It is also our belief that our hotel is very well located in the city, since we are just 5’ away from the closest metro station and the major attractions that Athens can offer you .We would like to inform you that the charge of 12 euros is the government tax and we cannot make any alterations.We hope that we will have the opportunity to welcome you again in our hotel for a memorable stay with us.Kind Regards, The Divani Acropolis Guest Relations team.

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your valuable feedback.We’re delighted you enjoyed your stay and appreciated our prime location—just a short walk from the majestic Acropolis. As you mentioned, while our hotel carries the charm of an older building, we are constantly working on renovations to enhance the overall guest experience.We’re especially proud of our newly opened Acropolis Secret Bar & Restaurant, which offers stunning views of the Acropolis—an ideal setting for a memorable dinner. We're also glad you found our afternoon tea by the swimming pool relaxing and enjoyable.We truly appreciate your kind words and look forward to welcoming you back for an even better experience next time.Warm regards,The Divani Palace Acropolis Guest Relations Team

Phản Hồi Từ Khách Sạn: Dear saintxu108,Thank you for sharing your experience with us! We’re thrilled to hear that you enjoyed your 7-day stay and found our location so convenient, especially being close to the Acropolis. We're glad you liked the unique touch of the ancient stones in the dining area and that you enjoyed our breakfast offerings.We appreciate your feedback about the parking situation. While the surrounding area can be challenging for parking, we’re happy to know you found our recommended parking lot helpful.We hope to welcome you back on your next visit to Athens!Best regards,The Divani Palace Acropolis Guest Relations Team

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience during your stay. Our team strives to provide warm and thoughtful service, and we're glad that it made a difference for you.It's great to know that you enjoyed the rooftop garden dining bar and the breathtaking city view. We're also happy you took advantage of our convenient location near the Weicheng Museum and appreciated the complimentary amenities in the lobby and sauna.We are delighted you loved the breakfast as well—it’s one of our favorite offerings to share with our guests.We truly appreciate your kind words, and we hope to welcome you back soon for another memorable stay!Warm Regards,The Divani Palace Acropolis Guest Relations Team

Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to share your detailed review. We are pleased to hear that you enjoyed our prime location between the Acropolis and the Acropolis Museum, as well as the safety and convenience of the surrounding area with its many restaurants and supermarkets. We are glad you appreciated the view from your room and found our breakfast enjoyable, especially the freshly squeezed orange juice. We apologize that our hotel facilities did not meet your expectations for a five-star standard. Your feedback is valuable to us, and we will use it to make necessary improvements. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Best regards, The Divani Palace Acropolis Guest Relations Team

Phản Hồi Từ Khách Sạn: Dear eSAM,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed the place, the atmosphere, and the service provided by our team. Your recommendation means a lot to us, and we truly appreciate it.We look forward to welcoming you back soon!Best regards,The Divani Palace Acropolis Guest Relations Team

Phản Hồi Từ Khách Sạn: Dear Cengwenjun. Thank you for your wonderful review and for giving us such a high rating! We're thrilled to hear that you enjoyed your stay, especially the spacious room, complete furnishings, and our convenient location near the city center.We appreciate your understanding regarding the travel time from the airport, and we're glad to know that you still found the location convenient. Your feedback on our services is also valuable, and we'll strive to make improvements to reach a full 5/5 on your next visit.We look forward to welcoming you back soon!

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for choosing Divani Palace Acropolis for your recent business trip and for taking the time to share your feedback.We're glad to hear that your stay exceeded expectations and that you found our location convenient and easy to find. It's always a pleasure to know that our guests appreciate both the comfort of our accommodations and the accessibility of our hotel.We appreciate your ratings and take note of your comments regarding the twin bed availability. Your feedback helps us continue to improve and better meet the needs of our guests.We hope to welcome you back on your next visit to Athens—whether for business or leisure!Warm regards,The Divani Palace Acropolis Guest Relations Team

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing your feedback. I’m glad you found our location convenient and close to the Acropolis.We feel sorry to hear that our facilities and breakfast didn’t meet your expectations. We strive to provide a range of amenities and a satisfying breakfast, and I’m sorry that we fell short in these areas. Your comments are valuable, and we’ll use them to look at how we can enhance our offerings.We appreciate you letting us know about the tour groups; we’ll consider ways to manage this better in the future. If there’s anything specific you’d like to see improved or if you have any additional suggestions, please feel free to reach out.Thank you for your input, and we hope to have the chance to provide a better experience for you next time.Best Regards,The Divani Palace acropolis Guest Relations Team

Phản Hồi Từ Khách Sạn: Dear Shinianqianhou9601 ,We would like to thank you for taking the time to share with us your comments. We are happy to hear that our hotel's location was convenient for your daily activities during your vacation. It is sad to hear that you were not satisfied with the breakfast . We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards The Divani Acropolis Guest Relations Team .

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to share your detailed feedback. I'm glad to hear you enjoyed the location of our hotel and found the breakfast and lobby amenities to your liking.I apologize for the inconveniences you experienced with our front desk service and the delay with your room. It’s clear that we missed the mark in providing the level of service you deserve. I will address your concerns with our team to ensure that we improve our processes and enhance the guest experience moving forward.Your comments about the staff's attentiveness and the waiting times are particularly valuable, and I will ensure that they are reviewed for improvement. It’s also good to know that our breakfast service was up to your expectations and that you appreciated the lemonade on such a hot day!Thank you again for your feedback. If you have any more suggestions or if there’s anything else we can do for you, please don’t hesitate to reach out. We hope to have the opportunity to better serve you in the future.Best regards,The Divani Palace Acropolis Guest Relations Team

Phản Hồi Từ Khách Sạn: Dear [Guest's Name],Thank you so much for your wonderful review! We're delighted you enjoyed our location near the Acropolis and especially the stunning night view from your balcony—it's truly one of the highlights of staying with us. Your recommendation means the world to us, and we hope to have the pleasure of welcoming you back soon.Warm regards,The Divani Palace Acropolis Guest relations Team.

Phản Hồi Từ Khách Sạn: Dear Mr. Lu,Thank you for taking the time to share your experience with us. We’re delighted to hear that you found your stay enjoyable overall.We appreciate your feedback regarding the air conditioning panel brightness. We understand how important a good night's rest is, and we regret any inconvenience caused by this issue. Your comments have been shared with our maintenance team to ensure we find a more permanent solution to enhance our guests’ comfort.Should your travels bring you back to Athens, we would love the opportunity to welcome you again and ensure an even better stay.Warm regards,The Divani Palace Acropolis Guest Relations Team

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you very much for your kind words and for taking the time to share your experience with us. We're thrilled to know that you found the hygiene to be clean, the environment peaceful, and our service team enthusiastic and welcoming. Your satisfaction means a great deal to us, and it's always a pleasure to know we’ve met your expectations.We look forward to welcoming you back on your next visit!Warm regards,The Divani Palace Acropolis Guest Relations Team.