Athens Panorama Project

Really don’t know where to begin. From desk Syrose (if I’m saying it right) said he was coming to the room to set AC instead went home. Had to beg everyday not to be burnt up. Had to beg everyday for AC. Ants all over the room. In the bed, on the floor, on the coach, on the walls, on the tables. Had to get bug spray and exterminate the room myself. No bed cover on the bed so could easily be subjected to bed bugs or anything. Room Cleaners continously placed stinky trash next to my door every day even though I asked repeatedly if they would stop. The lady start saying dual zero don’t speak English although she understood perfectly. Room cleaner kept leaving the balcony door open in my room. Like the neighbors could easily hop over on the balcony and steal my jewelry. It’s that easy. I had to beg for toilet paper atleast 3 times. There are no shower curtains so traveling with children expect to have a flooded bathroom floor and sacrifice some of the already limited dingy towels. No soap or anything to wash to the dishes. I asked for a rack to dry clothes and one was never given however on both sides of my balcony the other rooms had empty racks. Asked for a refund to leave the hotel and they refused. I suffered it out for 8 nights. They never filled the body soap and they aren’t labeled so I had to wait til the next day to find out which one was shower gel and which one was shampoo. Vicky was so kind fixing my AC everyday. It was clear the different shifts don’t communicate. I told them AC is required and was one of the reasons I selected the hotel. I emailed a picture of the booking. All of the other staff told me the same lie over and over that the entire floor has to choose heat or AC. The sofa bed isn’t set up like an actual sofa bed. They put a sheet, thin blanket and 1 pillow on the sofa and it is what it is. The only thing I found great about this place is the fact that pool was so clean with zero mold. I will never recommend this place. Vicky was sweet. But, everyone else. I didn’t truly feel welcomed and was tired of the lack of accountability regarding the AC.

As it was our honeymoon this was our first booking and it was almost perfect the location wasn’t ideal as it was out of the way but the hotel was very nice and it had everything we needed.

This is the perfect hotel for someone who’s spending a bit more time in Athens since it has a fridge, laundry machine, etc. really nice stay, clean and comfy, would def come back