Tolip Resort El Galala Hills

Everything is perfect literally. The heated pool is great, the service and the design of the hotel is awesome. The rooms are spacious and comfortable I want to thank the staff especially Mr Mostafa at the reception and Ramadan in the cafeteria.

We arrived 3pm smooth check in &out we stayed a week We took1404 nice room as close to reception to elevators but the house keeping did not clean the room the whole week only refill the tea& sugar make the bed and change the towels.it was my first to see the elevator full of sand coming from people after they came from the sea the maintenance in this hotel is zero we had to force the door to shut. the tv was dead &took us 3calls to the reception to tell us how to repair. the water was cut one evening while going to dinner &return after we got back from dinner [this is a first to me] reception is not helpful at all [not professional] we had to call them every time we need anything& this is wrong eg the iron was not in the room there is no number to housekeeping or maintenance i looked for guest relation manager could not found on his desk all week food was ok just ok although everyone there was very polite &helpful they treat me as a queen thanks chef SAED &chef Ibrahim the sea is marvelous for everyone who can swim and who cannot. although we have to wait at least15 minutes to ride the bus to take us to the sea in 5 minutes even the bathrooms outside the restaurants was not clean according to level of cleanliness and variety of food this hotel is a4 star not 5 star there are 2 food courts so we did not had any problem kids friendly there is animation team every night i do not know about as i did not go to the theatre the best thing in this hotel is that it is close to Cairo &the sea is wonderful I will comeback again in the future

الفندق جميل جدا كل حاجه كويسة جدا ماعدا الانيمشن ضعيف جدا لايوجد activity الشو ضعيف جدا فىيق الانيميشن مهتم فقط ببيع الجبس والالوان الفقرات ثابتة يوميا من الانميشن نفس الاغاني وحفلات الكيدز كل يوم واحدة مفيش اختلاف خالص معتمدين علي الشو الخارجي كالراقصة والتنورة والمغني وعازف الجيتار السيئ رجاء الاهتمام بالانيميش تيم وزيادة فقراته طوال اليوم علي البول وعلي الشاطي وفي المطعم ويدعم بافراد اقوي من الموجودين الافراد الموجودة ضعيفة جدا جدا جدا لا تليق بحجم فندق توليب علي الاطلاق مع الشكر

تحفه تحفه تحفه 10/10اكل 10/10فريق الانميشن زينه وحسن وحسين 10/10 رسيبشن 10/10كل حاجه ممتازه يعتبر اجمل فندق نزلت فيه لحد دلوقتي مشالله ولا غلطه✨✨✨✨✨♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍

فندق روعه وفريق الانيميشن و الشوهات ممتازه جدا جدا جدا ومتعاون جدا والاولاد فرحو جدا جدا والفيو جميل جدا وبجد تجربه فوق الممتازه وحمام السباحه جميل جدا جدا واسعار المشروبات معقول والغرف جميله جدا جدا وباذن الله نكررها كتير تجربه انصح بيها للجميع

اسوء فندق واسوء معاملة من كل شي من اول الوصول حتى الغي الحجز وقله زوق وعدم احترام الجسيت واستبقال وحش جدا من مستر احمد جابر ورد عنيف جدا جدا خلني ألغي حجزي بسرع وقت وعدم تكلمه الاقامه وتم دعوتنا علي الغداء وكان في منتهى السوء وقله الطعام لا يكفي اعداد الموجودة في الفندق للاسف الشديد اسوء تجربه في حياتي