Basma Hotel Aswan

Hotel reception is friendly and nice. Location is not super good (it is on the hill). But house keeping is bad. The cleaning person opened our luggage (because he/she figured out our password is 000). Luckily we didn’t put anything valuable in the luggage.

We arrived at noon, Check-in was at 14:00, understandable...........We waited till 14:30 to get into our twin-bedroom (even though we booked a double bedroom as a married couple) , no idea why a room would take more than 2 hours to clean up, especially that once we got into our room the floor was completely dusty and we realized that the room service workers just do a casual floor sweep while they are wearing their shoes so it was completely pointless. The bathroom was empty, literally no toiletries, when we called the reception for slippers the gentleman on the phone said the hotel doesn't have or provide slippers, HOWEVER we asked the room service lady and she immediately got us 2 pairs of hotel slippers with the hotel logo, and a lot of bathroom toiletries. So we were confused why would the gentleman on the reception would lie and say the hotel doesn't provide slippers. We gave an extra tip to the room service workers to clean the floor again. The hotel is in a good spot, with nice breakfast and nice view over the Nile, a nice swimming pool. The ladies at the reception were polite and friendly, however, the service could definitely need some improvement. Oh, and we could barely sleep at night due to some really loud speakerphone sounds like rituals or religious ceremony all night.

Nice hotel

It is good.

優點：酒店早飯味道還可以。午餐價格不高，可以直接在酒店吃。服務還行，離老瀑布酒店走路十分鐘。 缺點：離當地寺院近，週日半夜三點唱經聲音吵的睡不着覺。2025.1.27酒店在裝修，外面塵土飛揚，酒店裡麪叮叮噹噹在換門。床單沒洗乾淨。

Отличный отель, обслуживание на высшем уровне! Все, о чем ни просили на ресепшн, мигом исполнялось. Очень приятный спокойный и доброжелательный персонал, делающий свою работу на 5.А главное- вид из окна на Нил. С открытой террассы ресторана отеля, кстати, тоже очень красивый вид.