The Sky Residences at W Aspen

Recently visited this property for a quick weekend getaway! Having stayed at 3 properties in Aspen, this is the most “fun” one. Of particular note, the front desk agent, Mitsi (spelling?) did a phenomenal job welcoming us to the property and creating a fun atmosphere. She is exactly the type of employee that I would expect from the W brand, fun, welcoming, and outgoing. She is a great asset to the brand and she made our stay memorable. The property was clean, beautifully designed, and conveniently located. One thing to note, there IS sunscreen at the bar on the rooftop, I should have used it. Overall, I would return to the W Aspen as it is a welcome departure from some of the ‘traditional, luxury properties.

It had been 10 years since our last Aspen visit for our honeymoon. Diego assisted my family with dinner reservations and even delivered us a personalized gift to our room later that evening. We were truly touched by his attention and care. The welcome beverage on arrival was a nice welcome gift too , and shoutout to the manager on duty the morning we arrived - he truly set the tone and energy for our arrival experience. Thank you W Aspen. - Bobby G. - a new loyal Bonvoy Member

Rooms are small, but but nicely appointed, with plenty of closet space. The location couldn’t be better, a short walk to the Ajax base, and nice common areas (though the roof /pool hot tub was a disappointment ), valet park wing was quite convenient and while interaction with the staff was limited, they were all helpful.

Wonderful place, really went out of their way to make sure the experience is good. Rooms were nice and clean and restaurant and food was very good. They have a very good buffet for breakfast and a great rooftop pool. They have a nice fitness area and the airport transportation and town transportation was a big help.

This hotel tries to be hip and modern at the expense of practicality. Our room was a 2 bed queen with the beds configured in a bunk bed type arrangement. The TV was on a pole at the end of one of the beds. This arrangement put one person next to the wall, and when they needed out of bed, they had to crawl over the other person. Anyone with claustrophobia would be very stressed in this situation. I’m sure the poor housekeeping staff hates this arrangement. The lights in the room, again while trying to be cutting edge, were not user friendly. The lounge/restaurant area was nice, but apparently they couldn’t decide if it should be a club or a restaurant/bar. There was a dj that arrived around 5:00 p.m. and began playing very, very loud music until maybe 7:00-8:00. There is not a dance floor. This was very confusing and not a relaxing, comfortable vibe at all. Why wasn’t the dj there at 10:00 p.m. rather than late afternoon? The hot tub/pool area is on the roof and nice very. The workout facility was also very nice. The staff was also nice and friendly. All in all I would not recommend this property. If you are looking for a nice, relaxing stay, this is not your place.

My recent six-night stay at the W Aspen, made possible through points and shared with friends, left me with mixed feelings that reflect the highs and lows of this upscale establishment. Upon arrival, the gesture of offering prosecco at the check-in desk was a pleasant touch, although I would have preferred it served in a glass rather than a plastic cup. Despite encountering some challenges with my reservations due to the hotel's stringent cancellation policy, the staff efficiently accommodated my requests, allowing me to switch to a more desirable room on a higher floor after the initial night. As an Ambassador elite member, I appreciated the personalized attention extended to me, including the opportunity to tour alternative rooms and select one that better suited my preferences. The breakfast buffet, a highlight for elite members, was truly delightful, boasting a diverse selection of fresh and savory options that catered to discerning tastes. Throughout my stay, the housekeeping and turndown services were consistently impeccable, complemented by thoughtful amenities like quality bath products and indulgent chocolates. The hotel's strategic location, while not offering ski-out convenience, proved convenient for accessing Aspen's attractions. I was particularly impressed by the hotel's responsiveness to my needs after sustaining an injury while skiing, promptly providing a wheelchair for my comfort and convenience. Moreover, overhearing the hotel's general manager express his vision for elevating the guest experience underscored the team's commitment to excellence and community engagement. However, my overall impression was tempered by a few notable shortcomings. The malfunctioning hot tub throughout my stay was disappointing, and hearing about welcome amenities received by other guests but not extended to me felt like a missed opportunity to enhance my experience. Furthermore, the lack of privacy in the first-floor rooms, especially considering the premium price point, is a notable concern that warrants attention. The resort fee, coupled with parking charges, felt disproportionately high given the value provided. Despite these drawbacks, I remain open to revisiting the W Aspen in the future, acknowledging the luxury it offers amidst areas ripe for improvement. Ultimately, my stay was characterized by both positive and negative experiences, highlighting the hotel's potential for delivering a truly exceptional guest experience.