Quba Palace Hotel & Golf Resort

Good ans clean hotel

房間 設施都一般 不過服務很熱情 晚上參加了當地的迎新活動 感覺很棒 皇宮可以走走逛逛猶如仙境 早餐很棒

Let me start by saying that the ENTIRE staff here needs a crash course on hospitality !! They are cold , grumpy , look non approachable…non receptive … almost as if they have been forced into bonded labour !! Courtesy , charm … are alien emotions for these guys . The property has an excellent location and a fabulous views but when we checked out , all that we recalled vividly is the super disinterested staff ! I couldn’t see a single smile … makes me wonder where Azerbaijan ranks in the world’s happy list !! The room was luxurious…. Though old styled …the pillows were not comfortable …felt like the ones you discard back home .. The air conditioning was not working and we had to keep the window open the entire night to avoid the stuffiness in the room . And this is the experience when we had a booked a superior high end room ! The only person who was actually keen to know how our stay was , was the guest relations manager Tofig …. Who actually got a huge low down from my pent up frustrating experience. If the management does work upon its staff and service … check up the rooms and take the crash course as I mentioned in the very beginning, then Quba palace would be. Good choice …. Completely based on its locations , expanse and its views . Till then head to an Air B&B if need be !!