Holiday Inn Haydock M6, Jct.23

Quick check in, room was spotless and so was the bathroom. Only thing that let this place down, was that the air con was not working. Breakfast was good, fully stocked and kept clean/tidy.

Pool was great for the kids, breakfast was spot on. Bar area is great. Hotel rooms a little bit dated but suitable.

The Hotel is Ideal for families with children - great facilities and Breakfast was perfect!

Great stop over on the way to Scotland! Tired the kids out in the pool and even got some Jacuzzi time myself. Great facilities and fit four of us comfortably. The staff couldn’t do more, especially at breakfast when they looked after my kids and showed them the bookcase. Thank you to the lady who used to be a British Airways hostess particularly! 

After an exceptional stay at the Wigan Holiday Inn Express on September 20th, 2024, I didn’t expect such a stark contrast in service at another location within the same hotel group the very next day (September 21st, 2024). This time, we experienced a completely different attitude at the front desk—rudeness and dismissiveness. Despite multiple requests for assistance, such as having my room closer to my friend’s, an hour late check-out (which my friend was granted), and fixing the issue with my room’s air conditioning (my friend’s room was fine), we were met with vague, unhelpful explanations that treating a fool. It felt like dealing with political officials dodging direct answers. For the first time ever, I left a hotel feeling genuinely angry. They might be better suited for a career in politics.

Nice hotel, used this hotel a couple of times and go back, not had breakfast there yet but will definitely try sometime