Business Hotel Tetuya

I had a booking at this hotel for 14th August, but unfortunately my wife was unwell and we could not travel. I requested cancellation in advance, but the hotel refused to accept it. Even though I explained it was a medical emergency, the staff were not understanding or flexible. The hotel should show more care and understanding toward guests in emergency situations. Strictly refusing cancellation without any consideration is very disappointing.

staff was friendly and nice, good location next to train station. we had a wonderful stay.

Il paese è poco vivo, ma per vedere un Giappone autentico e lontano dai turisti è davvero perfetto! I proprietari molto gentili e la stanza in stile giapponese bellissima. Ci hanno anche offerto il the e i kimono in stanza bellissimi

和田山駅から徒歩で行ける宿。年季が入っているが清掃が行き届いている。和室は古めかしい作りだが値段の割にかなり広く寛げた。エレベーターがないので３階以上の部屋だと行き来はしんどいがオススメできるお宿。

雲海を見る為午前３時に退出したいと言ったら入り口の鍵を開けておいてくれるのどかさ！ほっこりした。宿代も安いわりにきれいなベッドだった。