CPH | Pevero Hotel

The moment we arrived we received a warm, and engaging welcome. We were especially impressed that the General Manager, Luca, took the time to greet us, a thoughtful gesture and great way to start our holiday. Every interaction throughout our stay was marked by impeccable service and attentive attention to detail. We were made to feel very special as guests. Our junior suite was beautifully appointed, and the expansive terrace offered a breathtaking view. The attention to detail was flawless, from the immaculate housekeeping to the little touches. Breakfast each morning was a highlight, with a wide array of delicious offerings, served with warmth. The guest experience team was outstanding, always present and on hand, they checked in with us daily, offering personalized recommendations that made our time even more memorable. The hotel grounds are immaculately maintained, and with a choice of five swimming pools to choose from, there was always a perfect spot to relax. The restaurant and pool bar teams delivered consistently exceptional service. A perfect stay, and we cannot wait to return. McGrath Family.

CPH Pevero definitely has its charm, luxury and impeccable service. It is located in a beautiful area close to the local beaches and very luxurious Porto Cervo. There are however some points to uncover due to the costs customers incur when staying at this place. Firstly, there are no irons and ironing boards available in the rooms. Ironing can be done by their laundry service which is rather inconvenient, especially if you are going out and need to make your dress presentable in no time. I did not feel like filling a form every time I would need this service. Another very important point to mention is the beach where hotel has its beds and umbrellas. The beach was not very well maintained, needed a serious cleaning and had little amount of beds available. There were definitely not three rows of beds as they advertise. It felt like an abandoned place. When I mentioned this to the hotel's concierge she said the beach did not belong to the hotel and therefore it was out of their control what it looked like. We came at the end of May and were told the season was not fully open yet hence why. Base on the amount of money we paid for the stay this is not acceptable. Everything should be ready when season starts. Thirdly, the hotel does not have five swimming pools as they advertise. They have one swimming pool and four paddling pools. In overall, we enjoyed our stay however we had much higher expectations prior to our stay. When we arrived not everything seemed to match their description on the website.

Our recent stay at this hotel fell well short of expectations for a property claiming to offer a five-star experience. The room was small, and the bathroom even more cramped. Basic amenities were underwhelming – the toiletries had an overpowering soapy scent, and a bottle of water in the room was priced at €5. Coffee pods were average at best. Breakfast was a letdown. Much of the food was kept behind closed doors, requiring guests to request items from staff, which made the experience awkward. The selection was limited, with no fresh orange juice and a very modest offering of hot items. One of the most surprising issues was the absence of an iron. For a hotel of this standard, it’s astonishing that guests are not provided with such a basic facility. The explanation given—safety regulations—seemed more like an excuse to charge extra for a service that should be standard. Your stuff won’t be ironed unless you pay! The check-in process was disorganized and slow. The cost of transportation arranged through the hotel was outrageous. We were charged €100 for a 10-minute ride to a beach club, and similarly high rates for other journeys, regardless of distance. A transfer to the airport was €130, despite the taxi meter showing much lower rates during the trip. (€20 euros to be exact). Altogether, we spent nearly €600 on taxis (during 3 days stay ) recommended by the hotel, which felt excessive and exploitative. On a positive note, the breakfast and dinner staff were excellent—professional, friendly, and attentive. However, the food itself was average, and dinner came with a hefty price tag of over €200. We enjoyed better meals for a fraction of the cost in the nearby town. This hotel can’t truly be considered five-star. As it stands, the value for money is extremely poor, and the overall experience disappointing.

This is the best hotel I have ever stayed at! Service was excellent, food and drink were delicious, and the hotel itself is beautiful! I will be staying here next time I am in Sardinia! Our favorite part of staying here has to be the pools, multiple levels and sizes so you can have as much socialization or privacy as you want. All the staff spoke English so communication was effortless.

I had a reservation and unfortunately, we’ve had a very bad experience through the hotel. After taking our $2900 deposit for a May visit, the airline canceled our flight service to the island thus we are not able to go or rebook as the trip had been planned. Even though the hotel will certainly be able to resell the room you are refusing to refund our deposit. In addition, we have emailed several times and no one has the decency to answer our emails. The CEO was supposed to respond in early January and has failed to do so. This is very poor service for a five star hotel and I have not had an experience like this with other five star hotel. Avoid the hotel at all costs!

We went for a week and had two rooms connecting by a hallway, which was nice and the rooms had a view to die for. The food was great, and the hotel had a nice family feel—a great position for getting into the town. The manager was really lovely and friendly as they had an event on, so guests needed to leave the pool area so they sorted the guests out with free access to the beach, I really like the manager being around as you don't see this much these days as they usually hide away, and all the staff were really nice. The food was amazing, and we really enjoyed the experience. Very expensive, but Italy is never cheap! They offer free transport into town, which we used a few times as taxis cost a lot.