Homewood Suites by Hilton Boston/Cambridge-Arlington

Planned early on and booked our exact room type, a two queen studio suite. Price paid room confirmed. Upon check in, front desk says nothing about room change or availability. Entered the room, figured it was a one queen room. Called the front desk, told us our room type was over sold and this was the only room we can get. No apologies, no upgrade, no compensation, no shame. Only solution is “you can talk to the manager tomorrow morning”. Had to have phone and in-app conversation with our travel agent for 2 hours to finally reach some compromise. And had to stick with the wrong room type. Facilities are ok. But hotel service is terrible.

Pros: New Yorker first time driving to Boston, so i need a hotel that provide parking. This hotel provide free and pretty safe parking in their basement which is excellent for interstate driving travelers. Beside free parking, this hotel also great for sightseeing Boston via public transportation. There is a bus stop right across the street. Bus 77 will go straight to the Red Line Harvard Station. You can transfer to Red Line and go straight to the city. Or you can transfer to Bus 1, which will take you to nearby Boston University and Newbury St. From Newbury St stop, you can transfer to the Green Line at Hynes Convention Center Station. There are a lot of attractions right on the Green Line for you to explore. When you are done with your travel, u can take Red Line or Bus 1 back to Harvard Station, then transfer 77 and it will take you back right next to the hotel. This hotel also provide free breakfast in my booking. The breakfast is nice but will be better if it can last to 10am during the weekdays. (6-9weekdays, 7-10 weekends) The room is not bad, pretty big with table, kitchen, refrigerator, sofa, two tvs and a bed. The room I have is pretty clean and I do not have much to complain. The hotel staffs are nice too. Cons: The mattress is not too hard or soft and is comfortable for me. However, it is little too noisy when you try to move or turn. The bathtub is slippery when you step in it, especially where there’s water in it. I have to grab the pole tight every time. The hotel need to address this issue for safety.

避雷，注意⚠️不喜歡和寵物住一起千萬別選擇，行李自己動手搬運，大堂永遠衹有一人，離波斯頓市區遠，寵物狗的酒店，進入酒店就是很大味道，跟本沒法呼吸，房間有帶簡單的廚房，但是都是螞蟻🐜，房間的吹風機和冰箱響的跟本無法入睡，