Tucson Marriott University Park

環境可以，停車方便，服務員很有禮貌，特別是停車收費員很熱情

房間還可以

Incredibly friendly service, Beautiful Hotel, Comfortable rooms in a great location. IVAN at the front desk went above and beyond. I had a great time visiting both my kids that go to University of Arizona. Thank you for the great experience!!

I booked a two-queen club level room. Check in was easy, as the hotel was eerily quiet. This hotel is close to campus, which is between sessions, so this was understandable. Even though the hotel was empty, we were given a club room on the 8th floor, even though the club was on 9th. The room was fine, but overlooked the service alley, so there was considerable noise in the early morning. The beds are very soft and low to the ground, so I guess if that’s your jam, you’ll like them. The bathroom shower was not clean. There were yellow deposits on the walls, which I’m sure was some kind of mold or mildew since it could be wiped off with a washcloth. All the caulk around the bottom was discolored and brown. The shower wouldn’t drain, so I pried up the drain cover and found the drain clogged with long reddish-brown hair. I have short blonde hair, and my son has short brown hair. This was at least 4”-6” long, so definitely was not ours. (I have pics of all these issues.) While the price was decent for club level, the club itself was the most pathetic club level I have ever visited in my life. The attendant would pop out from the back to put something out and immediately leave. I never once saw him speak to a single person. There was no alcohol at all, and he was never around to ask if there was any available. Maybe the price should have tipped me off that alcohol is not available at the Tucson Marriot, but I have never been in a club, including other Marriotts, that didn’t have alcohol - free or for purchase. Food items were served in chafing dishes that when you raised the lid would drip condensation. They had French fries and egg rolls one night, and both were a soggy mess. Morning potatoes were like rubber, as were waffles and pancakes. The bagels and muffin were hard as a rock - they did have some great fruit, though. They quite often did not have milk out in the morning for cereal, and they would bring a case of water out, set it one a random table, and just slit the plastic - no ice and the bottles were never chilled. The soft drink selection was minimal and odd - Schweppes, Pepsi, Pepsi Zero, Diet Pepsi, some nasty Mt Dew flavor, and Diet Crush. I will say a front desk worker named Asher was a delight as were all the valets. The last morning, we were leaving at 3am, and I didn’t get a text confirmation from the valet, so I asked at the front desk if valet was open, and the man working there had EarPods in and could not have been more dismissive. I received the text from the valet as I was asking him, so I just walked away. I should have complained why we were there, but we were very busy and didn’t have a lot of extra time.

This hotel is the perfect location for family weekend. The hotel is clean, the housekeeping staff is amazing and Max the bartender is incredible. I plan to continue to stay here every year. The food is very good as well and it’s fast and easy when feeding the family.

Once a prime hotel near UA campus, the service continues to decline, creating an experience that feels more La Quinta than Marriott. After being a continuous guest over the last 15 years the service, the time has come to bid this hotel farewell forever. 5 star rates are overpriced for the 2 star service and experience. Front Desk staff poorly trained, robotic, and unprofessional, which always starts the weekend off right. would cancel my current stay if I could get out of being charged for cancelling last minute. Roll the dice and stay at another hotel.

Max was on bar service the night I was in town and made my business trip more like a vacation. He took very good care of my drink orders and added a bit of humor with his “dad jokes”. If you’re looking for a place to stay and feel comfortable, I would recommend this hotel.

Max in the restaurant was amazing! Great service! The food was great as well! Hotel was amazing and loved my room! I will definitely be coming back here when I am in town. Great location down town and close to shopping and other restaurants!!!

The bartender Max was awesome. Really enjoyed sitting and talking to him. He was helpful with tips about the area. The hotel is in a great location and the staff is extremely nice and helpful. The rooms are a great size and super clean. Definitely recommend staying at the Tucson Marriott university hotel.