Tài Khoản Khách
31 tháng một, 2023
Be aware if you’re booking online they don’t show any accurate pictures of the outside of this property, only the inside. So online on the website they show the apartments and pools at the sister hotel, which you have access to but not the Sa Mirada. Only the pool area of the Sa Mirada and apartments opposite over a road which is disguised in the pictures and don’t belong to the Sa Mirada. We were beyond disappointed when we arrived as this was a holiday that had been cancelled due to covid and or grandson’s first trip to Spain. The apartments are in blocks and some at the top have better views but all are the same inside. We were in 601 which was on the ground floor, next to the road and everyone had to walk passed to access their accommodation! So all day we had noise from cars, buses and people constantly going passed! It was certainly not a peaceful and quiet hillside that was described in the write up. The bus stop was well used and buses stopped and left the engine running plus cars and lorries delivering! 8:00 am the cleaners went past with the trolleys. The noise was constant! The apartments are very dated and lack most basic equipment. So I was cutting large oranges with a bread knife, the only sharpish knife. Air conditioning was in the main living room, kitchen area and went into the bedrooms if you left the doors open. Beds were very hard and uncomfortable. Bathroom was very small and dirty! The sink came out over the toilet, the shower was dirty and if you stood on the drain it stuck to your foot. Apartment was cleaned once and towels changed once. The rusty old air conditioning unit was on the balcony so you had to turn it off to sit out and also housed the mop, bucket and brush. The pool area was ok but needed a clean and tidy, I had to ask for a dead bird to be removed and there was a dirty broken sun brolly lying there the whole week. New sun parasols were needed. Snack bar was great and staff were friendly and helpful, worked very hard there all day, food was good. We went to the Isla Paraiso apartments most days and around the pool area there. It was much better and actually where we thought we were staying in the first place. We always found beds around the arepar part but as usual you have to go early as loads of people put towels down then left them for hours! I was there at 9:00 and sat on the beds, not another sole around but towels on every bed! The main pools were clean but very busy and loads of inflatables were allowed in so took up a lot of room. In my opinion a life guard was needed around that pool. Would recommend the Arena and Good Bridge Cafe for food, highlights of the holiday. Also the supermarket Next2 very close to the apartments, which was well stocked and staff were so friendly! We did ask to move as soon as we arrived but were told there was no space anywhere and contacted the tour operators Tui but they were no help. We paid £2000 for the week away and it definitely wasn’t with it! They are hap
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