Wehadababyitsaboy
ngày 14 tháng 4 năm 2025
***ROACHES AND DISGUSTING ROOM*** Room was nowhere near what was advertised on-line. Felt like I got scammed. Website showed freshly remodeled rooms but ours was not. Everything about ours was disgusting. Room had a horrible smell, nasty carpet, stains on walls, writing on the walls, the commode and bathtub were all stained up. Totally opposite of what was being advertised. Made the decision to check out and go stay somewhere else. While grabbing our bags to leave, there was a roach that ran across the bed. I went to the front desk and told them I needed a refund, but the front desk lady told me she didn't have the authority to do that. I told her to have her manager call me, which she agreed to do, but he never did. No one from Wyndam seems to care, and that's fine. You can keep my $75. But I promise you this, I will never stay at a Wyndam resort for personal or business ever again and I will be sure to tell as many people as possible about our horrible experience and lack of customer service. Worst hotel I've ever been to.
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