Extended Stay America Suites - Denver - Tech Center South - Inverness

terrible and Noisy.

The worst experience I have ever had at a hotel. It was dirty, filthy, unsanitary. I would not be surprised if there were bed bugs. The underneath of the bed had 2 cm of dust, dirt, hair and other debris. There was no trash can In the room. There was a fowel odor that really caused a headache. The tub was the dirtiest I have seen. Shoes would be required to take a shower. There was trash piled outside near to the stairwells soiled dippers I close to the guest rooms and walk ways. I should call the board of health for the conditions of this hotel

Ich finde sehr freundliches hotel,personal sehr hilfsbereit. Ich bin mehr als zufrieden.

Property is very unsanitary, lots of activity in the parking lot at night, rooms were disgusting & we did not feel safe. Booked a non smoking room and they gave us a smoking & didn’t say anything, when we went back to change rooms they locked the doors & refused to answer. Found staff in laundry area & asked about the non smoking room & they said they didn’t have any left. I cancelled the stay & had to fight to get my money back.

There is one thing in this life obide by and it’s respect, honesty and interest. I am writing this letter to whom it may concern because I’ve been treated unfairly at this time. I don’t believe in disrespect to a customer. It’s not customer service for one. It’s not respectable for #2 and it’s not reliable as far as relying on customers and keeping a business going that’s not the way a business should run. The business should always honor, respect and value and clean rooms when I got to this room it was not clean for #2 I don’t appreciate the disrespect but I could let that go in tune. I don’t appreciate not getting a refund because now I’ve had been forced to stay at this location and I probably rest this time to not get my refund back so they tricked me thank you. I will never stay here again. It’s up to you guys. If you wanna review this information thank you for reading it, but I’m not holding onto it and trusting the fact that I’m getting my refund back if it doesn’t happen, thank you for your time anyway no disrespect needed. I don’t wanna come over here ever again thank you love Heather.

There was never anyone at the front desk I had a meeting I had to get to and got locked out of my room, and couldn’t find anyone to help. Called about 50 times no one would answer the phone ever. Tried to do an early check out (was okay with not getting a refund) and they wouldn’t even except my key as they said i wasn’t allowed an early check out. Very horrible costumer service, horrible room smells like fresh cigarettes everywhere. Overall a horrible place to stay save your money.