Southern Star Club

Unhygienic Facilities Dishonest Management Avoid During my stay at Southern Star Club Hotel, I had an extremely disappointing experience. Upon check-in, the toilet in our room wasn’t flushing properly. I reported it to a staff member, who provided a plunger. Despite my efforts to fix it, the issue persisted. Before leaving for dinner, I informed staff again, requesting it be addressed while we were out. At 4:30 AM, the toilet became completely unusable. Staff returned and spent nearly an hour using a hose both inside and outside the room, but the problem remained unresolved. We were forced to use the shower for basic needs and rely on a separate bathroom for other necessities, creating an unsanitary and deeply uncomfortable situation. When I requested a refund for the severe inconvenience, the owner accused us of causing the damage to the toilet. Hours after we had already checked out, she sent a photograph of intact toilet paper as evidence. The image was inconsistent with materials that had gone through a sewer line, raising serious doubts about the validity of their claim and the hotel’s honesty. Despite multiple attempts to address the issue respectfully, owner refused to issue a refund and continued to place unjust blame on us. This experience was not only unacceptable and unsanitary but also a reflection of dishonest and unprofessional business practices. I strongly advise against staying at Southern Star Club Hotel to avoid similar treatment, lack of accountability, and disregard for basic guest comfort and respect.

Great place to snorkel/dive!! We had a lovely stay. We were welcomed and able to check in to our room early. We were given excellent recommendations by Amer of where to go snorkelling and he took my partner out diving. Perfect stay for a couple. The pools are 5m and 2m deep so would not be good for children but I had a lovely swim. Was very relaxing. We had a car so could easily drive in to Aqaba for dinner in 10-15 mins. Would recommend to couples who want to do some snorkelling/diving

Самое лучшее место в Иордании. Уютное, тихое, спокойное, дружелюбное. Море в шаговой доступности, множество кораллов идеально для занятий дайвингом и снорклингом. Отель организует погружения и экскурсии в Вади Рам, Петру, Мертвое море, реку Иордан. Вкуснейшая еда. Бассейны чистые и просторные, глубокие, для тех кто умеет плавать. Живописная территория. Прекрасное сочетание цены и качества. Самые высокие рекомендации!

Wir haben eine wunderschöne Zeit hier auf der Anlage verbrach. Das Zimmer mit einer kleinen Küche ist sauber und super ausgestattet.Auf beiden Seiten des Appartements haben wir eine Möglichkeit zum sitzen.Abends kann man im Sonnenuntergang das wunderbare Essen genießen,dass der Hotelbesitzer kocht.Der Fisch schmeckt ausgezeichnet.Das Frühstück ist ebenfalls mit Liebe zubereitet und schmeckt hervorragend.Hinter der Küche kann man im Schatten der Obstbäume seine Ruhe genießen. Sonnenliegen sind vorhanden und man kann zischen einem großen und einem kleinen Pool wählen. Der Hotelbesitzer ist ausgesprochen nett und hilfsbereit und koordiniert jedes Anliegen. Wir haben uns hier sehr wohl gefühlt und die Gastfreundschaft steht hier an erster Stelle. Wir kommen gerne wieder. Der Strand ist zu Fuß gut zu erreichen und das Meer ist kristallklar. Es sollen auch einige Riffs zum schnorcheln und tauchen direkt unten am Strand sein.

Pessima esperienza che non consiglierei nemmeno al mio peggior nemico. Alle 13.36 parcheggiamo in questo posto semi desolato, cerchiamo la reception (spoiler: non esiste!) e una signora ci dice che non è l’orario del check-in (h.14.00) . Alle 14.30 ritorniamo dopo aver pranzato e la signora modifica il suo discorso dicendo: “ YOUR ROOM IS HERE” (formula di check in alquanto discutibile) Stanza sporca, bagno decadente, polvere ovunque. La piscina fuori sembra uno stagno, i proprietari ARROGANTI e INCOMPETENTI (può un proprietario di un hotel parlarti senza maglia come se fosse a casa sua?) Non fate il nostro errore e cambiate strada

Le propriétaire Amer et son épouse Lylia sont une bande d'escrocs. Ils vendent des cours de plongée et promettent l'enregistrement et l'envoi d'un diplôme Open Water Padi. Après avoir payé et pratiqué, ils n'envoient pas le certificat chèrement payé. C'est une fraude organisée. Vous pouvez trouver tous les commentaires négatifs détaillés sur TripAdvisor, Airbnb, Google Maps. Fuyez cet hôtel d'escrocs, dénoncez les à la police touristique jordanienne. Une honte pour ce pays honnête et accueillant.