Richmond Hotel Aomori

The room cleaning service can further improved as the bed is not properly done

New and clean spacious room Breakfast is nice Staff can speak fluent english

Very nice hotel, I'm very satisfied. I would love to stay here again if I have the chance.

The hotel facility is relatively good. However, the booking system is a problem! At Richmond Hotel Akita Ekimae, when we checked in at 7pm, the receptionist said our booking was for 23:30~05:00 check-in time. Check-in other than this period will require a surcharge of Yen $2000. How would anyone expect on a regular booking that the check-in time would be in the midnight?! Ok, since we "overlook", we paid. However, 2 days later when we checked in the same brand name hotel at Aomori (Richmond Hotel Aomori), the receptionist asked us if we need a smoking or non-smoking room. I told them I booked for non-smoking room. They said their system didn't show that, and they didn't have a non-smoking room now; if we need that, an additional charge of Yen $2000 is required. What?!!!!! 1) If you don't have a non-smoking room, why ask if we need one when we check-in? 2) Isn't a non-smoking room should be at a non-smoking floor? If you have one, we should be given one when we asked for it. If you don't have one, how would you make one when we pay the extra charge?

This is the 2nd time I stay at Richmond at Aomori and 3rd time I stay in a Richmond hotel in as many trips to Japan. Although they do not have the best locations, as in within 5 mins walk from train station, they make up with their very good spread of breakfast. This is something I look forward to every time I stay at Richmond.

This is one of my favorite hotels i. Aomori prefecture. Staff is great. People are friendly. Location is perfect and indoor parking is the “ heat”!

新裝修的環保經濟型酒店，房間設計簡潔舒適。洗漱用品在大堂裏按需自取，飲用水在樓層電梯旁自取，連住客人是否需要打掃房間要在電視上自選或事先告知前台。酒店離機場巴士新町二丁目站很近，5分鐘步行即到。如去機場，酒店出門左拐，過第二個紅綠燈後左拐往前走20來米即到站。但需要事先留意巴士的到站時刻表。完全不需要到終點站/青森站上下車（否則打車1000丹）。

是商務酒店距青森站要走10幾分鐘，房間不大但是乾淨比較舒服。入住時大堂有洗漱用品、面膜和咖啡茶等自取，每一層電梯旁有飲水機，包括冷熱水和蘋果茶。一樓有羅森，挺方便。這次訂青森的酒店可選擇的很少，可能是週末？

房間還是蠻大的，是這次去日本最大的房間了，距離青森站有點距離，大概走路15分鐘左右吧，周邊吃的要稍微走點路的，又正好碰上日本連休，也不知道怎麼了，好幾家餐飲都滿了，就不接待了。。。打車去JR新青森站是2260日幣，前台可以幫忙叫texi，一分不差～態度也非常好，洗漱用品自取，小樣用的都是pola的～由於颱風，怕影響新幹線，和酒店商量提前走，先保留房卡到晚上9點，去車站看看還有沒有新幹線，結果沒有，還是回來繼續住，好在第二天新幹線準時開～checkin的時候和前台説要住宿證明的，結果checkout的時候我和酒店都忘記了，然後到了東京，就和酒店用散裝英語+日語發郵件，打電話，麻煩酒店給寄到東京的酒店，大概2天的時候就寄到了，謝謝～早餐也還行，就西式和和食～