Hotel National Antwerp

Location and cleanliness was ok. Service and amenities were also good.

The most worse hotel I had in months, the walls are too thin there is noise all night. Every door which close or every people talk, it will keep you awake. The airconditioning is not working properly, so it’s hot in the room and there was not water in the room to drink. There was not many to choose at breakfast and the most terrible the coffee machine wasn’t working. Never go here again.

Все понравилось! Стильный номер, хорошая косметика, есть кофемашина. Хорошее белье, матрас и подушки. Месторасположение прекрасное. Сделали апгрейд с одноместного на двухместный.

Hotel posizionato al centro di Anversa. Molto accogliente,stanze comode e discreto servizio. Unica nota negativa, per 4 pernottamenti la stanza è stata pulita una sola volta e idem per il cambio asciugamani.

Отель находится недалеко от основных достопримечательностей и набережной. Номер современный, удобный, чистый. В номере была капсульная кофе машина со всем необходимым. Напротив находится супермаркет. Из минусов. Крайне плохой wi-fi, а мне он нужен был для работы. Нет круглосуточной стойки регистрации. Персонал уходит в 22:00. В номере не убираются каждый.

Centrale ligging

Location was great, rooms were fine. The aesthetics were nice, but bathrooms, and walls were a bit dates, needed many touch ups. Hallways looked like they were from a horror film. The hotel desk is barely there, they say to text or call for issue, but no one answers. If you do bag storage, you cannot get to you bag except the few certain hours that staff happens to be there, you cannot even get into the lobby for that matter

Regrettably, I cannot recommend this hotel to anyone due to a lack of cleanliness, poor service, and unacceptable conditions in the facilities. From the moment we arrived, we realized something was amiss. Several rooms were left undone and, to our surprise, dirty. It was disappointing to discover that the hotel staff had not adequately prepared the rooms for our arrival. But that wasn't the worst of it. Upon entering the room, we found that the shower exhibited clear signs of rust, which was not only visually unpleasant but also a clear indication of a lack of proper maintenance and cleanliness. Furthermore, some of the bathrooms emitted an unpleasant odor, further adding to our growing dissatisfaction. Faced with this situation, some of my colleagues had to request cleaning products to address the lack of cleanliness in the rooms. The staff's response was not prompt enough, and we felt frustrated having to deal with this situation instead of enjoying our stay. The lack of professionalism and attention to detail from the Hotel National Antwerp staff left much to be desired. The management of cleanliness and response to our requests were unacceptably slow, contributing to an overall very negative experience. In summary, my experience at this hotel was disappointing and distressing. I expected much more from an establishment that presents itself as reputable. I highly recommend reconsidering your choice of accommodation if you value cleanliness, proper facility maintenance, and customer service.

Excellent location. Very comfortable beds. Coffee machine and TV did not work. Lots of dust n hair under the bed and in the corners of the room. Brown circular stains on the towels and bed sheets