Tài Khoản Khách
ngày 23 tháng 9 năm 2024
I appreciate that this property has affordable rates and nice location but I hope that even if this property offers low rates, the service and facilities can be somehow better too. The property can charge to the guests as they see fit anyway. After all, guests come back not just because of the star rating of the property but more on the service and facilities. There was an underwear left peeking under the bed when I arrived, the pillows are like cut out foam and smells really awful, the FO needs to improve their comm skills, FO too called roughly 15-20 min before 12 nn to remind about check out. You don’t call the guest/s reminding the check-out time despite discussing such upon check-in, unless it’s past check-out time and guests have been staying beyond. It’s rude! They have a resto at the ground flr which is ok because they have a variety of meals but meal ordering starts at 8am because the staff said their chef clock in at that time. I also called in on my last night asking the resto to bus out my plates because the room is a magnet for food ants. The guy at the resto acknowledged but never came to bus out the plates. This is my first stay and definitely will not book again. I only stayed for I have an event in the area and the first property that I liked to book is already full and this was my next option.
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