Tài Khoản Khách
ngày 30 tháng 5 năm 2025
We stayed at this hotel from 20th to 27th May as part of a family group attending a wedding. While there were some positives, overall the experience was disappointing and we wouldn’t return. On arrival, the reception staff were friendly and welcoming. However, we were surprised to find that WiFi was not included and had to be paid for. Also, only one key card was issued per room, which caused problems—for example, if one person left the room with the card, the other was left without electricity (including air conditioning and lights). When my daughter lost her card, we were charged €10 for a replacement, and also asked to pay a €10 deposit for a second card, even though the room had two single beds. Breakfast was very good, and the staff throughout the hotel were friendly and helpful. However, there was no entertainment for either children or adults during our stay. The towels in the rooms and by the pool were very old and clearly in need of replacing. We also noticed cats regularly walking around the restaurant area during the evening meal, which some guests may find off-putting. At the end of our stay, we attended a wedding and asked the receptionist to remove our wristbands for the event. Unfortunately, the next morning my daughter was stopped from entering the restaurant for breakfast because she no longer had her wristband—even though we were still staying at the hotel. This was quite disappointing and not handled well. Considering we had booked 8 rooms, we felt the overall experience was overpriced and not good value for money. Would we stay again? Sadly, no.
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