Joyce
ngày 2 tháng 6 năm 2024
Upon arrival for a 2 night stay we found that there was NO HOT WATER in the bathroom sink. This was reported and we got no response. This happened twice. Apparently a repairman came to our room twice but left no report for us. We informed the manager who sent up a repairman, still got no response and still NO HOT WATER. On the 2nd night around 8pm they offered to change our room, but we declined this since we were checking out in the morning. We were charged for 1 night instead of the 2 we were there, but never had hot water. The restaurant was drastically understaffed during the dinner hour, but the food was ok.
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