KE GAMER

Travelers beware! The photos advertising Ke Gamer do not resemble to actual room and the food is horrible. I opted to upgrade to the private hot spring villa for close to 4000rmb a night expecting a high class experience but was instead highly disappointed! We arrived on a Saturday and reserved a table at the restaurant, famished from traveling and expecting a wonderful meal. They did not mention that this was a set menu (only for the package that was included with the room) so there was no option to select my dishes nor to explain our gluten free diet. First bread came (couldn’t eat it, gluten) then a mushroom chicken soup that was difficult to swallow. Over salted and the chicken was rubbery. Then came there version of a kimchi that was ok. Shrimp next that was battered (gluten) and smothered in mayonnaise, and then an over salted spicy beef dish and inedible veggies dish.At this point we decided to leave and opted instead to pay for food delivery. When we shared this information with the assistant helping us he messaged me saying you are a foreigner would you prefer chicken wings or a steak. I’ve been living in China 10 years and never spoken to so rudely. My gf then wanted to have a soak in the hot spring and have a fire because the rain had stopped but she was told no they could not do this for us that night. That’s when I added the wechat and she deleted him so she would no longer have to talk to someone so rude. We did find it strange that even though I was now in communication with him he still attempted to friend my gf several times, very disrespectful!! After I explained how unsatisfactory the service was to that point he made more of an effort and we did get to enjoy a relaxing evening outside. The next day we stayed away from the restaurant not wanting to have that experience again so ordered delivery service again, decent food for delivery. We did attempt the on site restaurant one more time before checking out for breakfast and this was awful as well. Cold eggs, bacon and sausage. They did have a nice assortment of breads which we could not eat (gluten) so we had a yogurt container and coffee before leaving. One part of the stay was an assistant driving us into town to a nice tea shop. He took us tot he location and offered to help us select a shop. He was very friendly and helpful inside the shop to explain the differences in teas and get us a good deal. We ended up purchasing 2 boxes of tea to take home. Overall I did not enjoy the stay at this overpriced and falsely advertised hotel. This is certainly one case when we did not get what we paid for. Wishing you better luck than we had.

從停車開始就能感受到民宿員工的熱情服務 主動詢問幫助拿行李辦理入住 管家微信羣迴應迅速 民宿環境很出片📸 房間洗漱用品是lelabo、MARVIS，最讓我覺得貼心的是還備有洗臉巾 餐紙巾厚實柔軟 細節體現出老闆很用心 夏天小朋友最喜歡泳池 民宿冬天還能圍爐煮茶。這次臨時決定來安吉衹剩樹屋 有機會再來住villa🏠

房間超極大，環境非常好，裝飾很有品味，處處都是打卡點。早餐麪條、餛飩、水餃、煎蛋、包子、炒飯、米線都可以現點現做，還有蔬菜沙拉、香腸、培根、炒菜、麪包、油條、玉米、紅薯、小菜、煮蛋、酸奶、果汁等自助，食材用料非常講究。下午茶小西點口感很棒，咖啡很香，果汁、牛奶也都可以任選。晚餐色香味俱全，每道菜都很美味。泳池每天水下機器人清理，很乾凈，很清澈，遊玩很暢快。服務人員更是貼心周到，都是帥哥美女，到餐廳和入住退房都有電屏車接送。特別感謝管家王敞精心的照顧，還為我們申請了𨒂時退房。非常完美的入住體驗，有機會還會再來！

選了很久才訂下來，不失所望，酒店環境房間都非常NICE，服務也很温馨，管家提前加微信，聽説是過生日 還給免費升級了私湯房 ，酒店贈送的下午茶也很好 ，預訂晚餐還特地給佈置了生日餐桌，會推薦朋友來住滴🥰

小而美，除了不方便停車之外沒啥值得吐槽的。庭院大概是我住過的那麼多酒店民宿裏數一數二的精緻，其他處處也都能感受到運營方的用心，無論是私隱度還是精緻度，服務也是有求必應，好評好評，下次再去。

店不管是公區還是房間內都很漂亮，拍了很多照片。服務很棒，體驗感很好。餐廳的晚飯味道也很不錯。套餐內的旅拍也值得嘗試，拍得還是很不錯的。總之非常推薦，值得體驗一下，以後有機會還會再來的～