KE GAMER

Travelers beware! The photos advertising Ke Gamer do not resemble to actual room and the food is horrible. I opted to upgrade to the private hot spring villa for close to 4000rmb a night expecting a high class experience but was instead highly disappointed! We arrived on a Saturday and reserved a table at the restaurant, famished from traveling and expecting a wonderful meal. They did not mention that this was a set menu (only for the package that was included with the room) so there was no option to select my dishes nor to explain our gluten free diet. First bread came (couldn’t eat it, gluten) then a mushroom chicken soup that was difficult to swallow. Over salted and the chicken was rubbery. Then came there version of a kimchi that was ok. Shrimp next that was battered (gluten) and smothered in mayonnaise, and then an over salted spicy beef dish and inedible veggies dish.At this point we decided to leave and opted instead to pay for food delivery. When we shared this information with the assistant helping us he messaged me saying you are a foreigner would you prefer chicken wings or a steak. I’ve been living in China 10 years and never spoken to so rudely. My gf then wanted to have a soak in the hot spring and have a fire because the rain had stopped but she was told no they could not do this for us that night. That’s when I added the wechat and she deleted him so she would no longer have to talk to someone so rude. We did find it strange that even though I was now in communication with him he still attempted to friend my gf several times, very disrespectful!! After I explained how unsatisfactory the service was to that point he made more of an effort and we did get to enjoy a relaxing evening outside. The next day we stayed away from the restaurant not wanting to have that experience again so ordered delivery service again, decent food for delivery. We did attempt the on site restaurant one more time before checking out for breakfast and this was awful as well. Cold eggs, bacon and sausage. They did have a nice assortment of breads which we could not eat (gluten) so we had a yogurt container and coffee before leaving. One part of the stay was an assistant driving us into town to a nice tea shop. He took us tot he location and offered to help us select a shop. He was very friendly and helpful inside the shop to explain the differences in teas and get us a good deal. We ended up purchasing 2 boxes of tea to take home. Overall I did not enjoy the stay at this overpriced and falsely advertised hotel. This is certainly one case when we did not get what we paid for. Wishing you better luck than we had.

房間超極大，環境非常好，裝飾很有品味，處處都是打卡點。早餐麪條、餛飩、水餃、煎蛋、包子、炒飯、米線都可以現點現做，還有蔬菜沙拉、香腸、培根、炒菜、麪包、油條、玉米、紅薯、小菜、煮蛋、酸奶、果汁等自助，食材用料非常講究。下午茶小西點口感很棒，咖啡很香，果汁、牛奶也都可以任選。晚餐色香味俱全，每道菜都很美味。泳池每天水下機器人清理，很乾凈，很清澈，遊玩很暢快。服務人員更是貼心周到，都是帥哥美女，到餐廳和入住退房都有電屏車接送。特別感謝管家王敞精心的照顧，還為我們申請了𨒂時退房。非常完美的入住體驗，有機會還會再來！

特別好的民宿，小哥哥們有求必應，隨傳隨到，情緒價值和服務都滿分，環境很漂亮，拍照很出片，特別是泳池 還送旅拍，我帶了二個女兒，一到立馬送了二個布偶，孩子們太開心了，連誇這個民宿好，樹屋是孩子們的夢中理想房型。

🏡🌿 像誤入一座小峇裏島的別墅｜好吃好住又好睡 這次來體驗真的太驚喜了～ 別墅環境非常治癒，綠意環繞，像是安吉人自己的小峇裏島🍃 👗服務生乾淨又有禮貌，服務意識特別到位， 從進門就被温柔照顧到離開，真的有被“療愈”到🫶🏻 🥗泳池邊下午茶還送了！茶點輕盈又精緻，特別適合雨天慢慢享受～ 🛏重點表揚一下床！太！軟！了！ 包裹感特別強，整個人陷進去，睡得超踏實，睡覺是真的深度放鬆。 🌸總之，一次身心都被照顧得很好的體驗，下次還會再來！

環境很好，服務設施真的差，晚上10停水，呼叫管家也是慢吞吞的，半小時才處理好。室外泡池需要服務員開啟，類似於井蓋。開完之後也不知道關上，晚上在院裏漆黑一片，導致晚上摔倒腿摔出血🩸避雷，以後再也不來了！

房間非常乾淨舒適衞生，小朋友很喜歡，但是我感覺更適合情侶，因為衞生間的設計對親子家庭有點不方便，一樓也有衞生間但是沒有淋浴，異性家長要提前沐浴，除此以外幾乎滿分，服務非常非常非常好，小哥哥們很帥氣小姐姐也很美麗，服務意識非常強，管家有求必應，護理包每日一份都是可以帶走的帆布化粧包，用的lelabo的洗護，飲品也是管夠，餐廳不大，提前預約餐品，很精緻味道也是不錯的，還送下午茶和泡湯，非常非常非常愜意！