Tài Khoản Khách
ngày 30 tháng 9 năm 2024
The hotel is conveniently located just 10-15 minutes from the airport in a quiet, safe area. However, there are limited local amenities nearby. The design and architecture are functional but lacked the luxury expected from an ITC property. We stayed in both Deluxe and Superior Rooms. The rooms were small with privacy issues due to public walkways and visibility from other areas. Although the Superior Room had a nice ocean and pool view, it was compromised by people easily looking in. The linens were stained, the minibar was empty, and noise was a frequent issue. Service was polite and check-in/check-out was smooth, with staff even packing a breakfast for an early ferry. Unfortunately, the food was below average and overpriced, with breakfast not living up to what was shown online. Cleanliness was a concern throughout the property, with torn linens and a foul odor near the room. We chose ITC for its brand and paid a premium, but the overall experience was underwhelming, especially considering better-value options in the area.
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