In terms of location to Disneyland, this hotel is good. In terms of service, this hotel is the worst, when I checked recently, the hotel staffs told me that the room will be serviced every 3 days, however, the room never got serviced. On the 3rd day, I had to go to reception to ask for fresh towers, coffees and paper cups for coffees. AC is another issue, it is winter in LA but the AC is constantly blowing cold air instead of warm air, regardless of the AC temperature setting, the AC will maintain the cold air as 17 degree C or 66 degree F, I have to turn the AC off, they only fixed the AC on my second last day, I am not alone there are other guests who faced the same issues as me. The hair drier did not work either, I had to buy a hair drier myself to dry my hair. This is a disaster, it ruined my vacation completely, I am very disappointed that ******* failed to check out the hotel status before ads this hotel on *******'s web site.
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