Tài Khoản Khách
ngày 1 tháng 3 năm 2023
I am in my 50s and have been wanting to visit Capri since I was young since I've been going to see my family in Lazio since I was a baby. FINALLY had plans last October to go to Capri and was so excited to stay at Agriturismo Del Sole, to boot! My friend and I were staying on Ischia and the morning we were to go to Capri, the front desk stopped us on the way to breakfast to let us know that the only ferry to Capri that day had been cancelled due to the storm. We were heartbroken. I sent Agriturismo Del Sole a message via ******* to let them know we couldn't make it because the ferry had been cancelled. Instead of receiving a response, I got a text from Capital One asking if a charge for the Agriturismo was mine. I was stunned. Talk about adding salt to the wound. I wrote back and explained that it was not by choice that we wouldn't be there, but he responded by asking if we'd still make it and to let him know! Cut a long story short. He ghosted me until I wrote again a few days later when I was back in LA. He said he could save our booking for later this year, but I have no idea when I can go to Capri (I still have yet to visit once)! Essentially, he took advantage of the fact that we had absolutely no way to get to his place, other than swim from Ischia, and would rather stick us with the bill than not have charged my card and have had a good relationship (and good review) going forward. Now, I am telling everyone I know, including my followers, not to book here. Not giving my business to someone who's MO is to take advantage of their guests when they're in a predicament, like we were. Sad. PS If you look at the weather on Capri on Oct 13, 2022 you'll see the disastrous storm that hit the island and wreaked havoc for everyone here and on Ischia.
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