NH Amsterdam Noord

The hotel is about 20 minute walking from centraal station or 10 minute walking from the nearest metro station. But, they provide shuttle to and from the centraal station. The room is spacious with bathtub. The service is very good. The gym is quite large. It’s a nice place for pampering oneself.

Upon our arrival at Centraal Station (Ferry Station) on 02/11/22 @ 4.15pm, we made a call to request for a shuttle. Less than 10mins the driver came but drove away in front of us without stopping by to pick us up. Thereafter we made a call again to hotel to ask the driver come back. After the 15 mins of waiting (travelling with a baby and weather is cold and total waiting time is 25 mins). The driver finally arrived, i asked him why he never stopped to check around if there is any guests waiting for him. He said i shouted at him and asked to carry my heavy luggages up to the van by myself because he is not happy and complaint to the other guest who is also taking the same shuttle. I even had to open the van back door to reloaded the luggages by myself also when arrived at the hotel. This is the most terrible service I ever encountered. Initially I was looking very forward to stay in this hotel but I was ill-treated by this driver. I hope the management will look into this matter. This not the kind of service provide to the guest. I will not stay or recommend this hotel to my friends.

Buena atención y muy respetuosos en todo momento.

酒店佔地面積挺大的，但分配給我們的房間不是很大，但也還算舒適，位置比較郊區，沒什麼吃飯的地方，交通還算便利，走一會兒可以到地鐵站，就是酒店工作人員英語水平有點難評，不知道是否是故意的

地理位置優越， 就在萊茵河 與 巧克力博物館邊上 ， 步行至老城區10分鐘。 酒店早餐很不錯。

Nice and clean hotel. Good location if you like more peaceful place. Staff was friendly. Breakfast buffet was excellent. Room was spacious and bathroom looked new.