OZO Hotels Cordial Amsterdam

Great location.Really helpful staff.would definitely stay here again

The price vs the quality of the hotel was disappointing. The room was very small and the pillows were not comfortable. I had lots of bags so taking the elevator and then finding I had to go down some steps after I arrived on my floor was a pain. The safety deposit box was not working and I asked if they would fix it but they didn’t. The staff were friendly.

It’s okay for a couple of nights but would have preferred to spend a little more for a nicer hotel. This one could have been cleaner, the beds were extremely firm, sad the pillows completely flat.

If you are looking for a hotel where you would stay 1 to max 2 nights its „okay-ish“ option… Just dont expect to much… Hotel rooms are basic, they try to keep it tidy and clean, but there is alot (and i really mean alot) of space to improve. The only positive about this hotel is the location, but since Amsterdam is a small city i would not book it again, or recommend anyone to stay there…

The hotel was nice, staff was quick. Had an issue where it was jinda cold cause for sone reason the ac didnt turn off. So asked stsff, tgey checked if the room was unlocked then gave as an electric heater. We saw other reviews so we were orepared for this snd so was the stsff they very quick and easy with it.

The stay in Amsterdam was great. Unfortunately the hotel didn’t live up to expectations. Floors were grubby, towels were old and frayed and no hand towel supplied. Toilet paper very thin and cheap. No tea or coffee facilities either. The hall way carpets were dirty and things were left all over. The staff were friendly.

You get what you pay for! Very small room with no space to set your luggage anywhere but the ledge of a narrow window. The bathroom is extremely small with no shower curtain or door which means water splashes everywhere. The only positive is the hotel, or should I say motel, is very well located.

The staff was polite BUT there was some complains from me and 4 other guests and every one wanted somw clear answers and the man in the reception tried to answer but it doesnt help when the receptionist says its outside his place to help out and Only the manager can answer and deal with the questions/complains. The manager NEVER showed up, infact the receptionist looked very stressed and even admitted that the manager/owner never answers calls or shows up when he is needed. He Only wants to be contacted by mail. I said that is not fair to the receptionist or me as a cumstomer when the receptionist admits its outside his place to make some decitions then the manager should ANSWER asap. I thought I had experienced some bad service and hotels. But honestly this one takes the price. And about the price, it costs alot more than What it is worth. Examples of my dissapointment was: I had to politiskt ask the cleaning staff to be a ”little” more calm when they run back and worth in the corridor early in the morning ”talking” to eachother. I had to ask for cleaning and change of bedsheets everyday and they always came late. Some of the cleaning staff couldnt speak english so it was a night mare trying to tell them the cleaning was not done or there was towels, toiletpapers or/and things like the garbage can was not taken. Twice I took the plastic bag from the garbage can and trowed it myself.

If you just want a bed for a night or 2 this is fine .No other facilities .The roon was a small doubke and it was really small but clean and comfy .Bathroom also clean with good shower and hair dryer .I left some items at the hotel after checkout i went back a few hrs later and they returned them to me