Paper Moon Kudils

We looked forward to staying at Paper Moon. Our driver followed a sign to this hotel but travelling further saw a sign with 2 arrows pointing in opposite directions. Finally get to a gate with the Paper Moon board but no signs to reception. We called the contact number and were told we had to keep going down the driveway. Quite a few guys came running out and then disappeared. Nobody actually welcomed us and told us where we had to go. We eventually came to an open cafe area and quite a few guys just stood around not actually saying anything. No reception as such but the guy at the bar told us we were in the right place. We were given a welcome drink and they took our passports for check in but still didn’t tell us we had checked in. The rooms are individual units. Very simple but ok. The door doesn’t quite reach the ground which left me a bit nervous about creepy crawlies. The bathroom is huge but basic. No toiletries provided apart from a tiny cake of soap. The staff were mostly very friendly and helpful and provided whatever food we asked for but having all male staff just hanging around all the time was quite intimidating. Staff should probably also not hover around the tables as often and leave guests to enjoy their meals. The place is also the local bar so locals are constantly at the bar window for their alcohol. That also left us feeling a bit unsafe as there was a drunken fight one night. There’s nothing around this hotel so it would have to be on a full board basis. Luckily we had a car and driver and were able to check out local cafes. The place was clean. Probably not ideal for solo or young ladies travelling alone.

During our stay at Paper Moon Kudlis, we encountered a rather disheartening experience as the actual place didn't match the expectations set by the photos on their website. The discrepancy between the portrayal online and the reality was quite noticeable, and it left us feeling totally disappointed. On the very first day, we faced an inconvenience when the toilet soap holder broke, and the sink started a leak which was an unexpected start to our vacation. The apparent beauty depicted in the website images seemed to be a far cry from what we encountered in person, giving us a false impression of the place. Despite these setbacks, I must commend the staff for their exceptional service and efforts to make our stay as pleasant as possible. Their professionalism and attentiveness were noteworthy and helped to alleviate some of our disappointment. However, it is essential for the Management of Paper Moon to update their website with more accurate representations of the actual accommodations to avoid misleading future guests.

Mon séjour dans cet hôtel en bord de mer au Sri Lanka a été tout simplement hors du commun. Dès mon arrivée, j’ai été accueilli avec une chaleur et une gentillesse qui ont tout de suite donné le ton de mon séjour. Le personnel est non seulement professionnel, mais aussi très attentionné et toujours prêt à répondre à la moindre de vos demandes avec le sourire. Grâce à leur hospitalité et à leur bienveillance, j’ai pu pleinement profiter de ce petit coin de paradis.