Radisson Hotel Ames Conference Center at Isu

The room was fine. The breakfast, however, was very disappointing. No decent choices for children. Also, very limited television channels. Again, not much to entertain children. Would not stay here again.

Our main problem was that the walls in the rooms were terribly thin. The person next to us had their TV blaring loudly all night long and my husband and I didn’t get any sleep. I did call the front desk in the middle of the night and asked them to take care of this and they said they would look into it. Nothing was done. Spent quite a bit of time trying to talk to management about reducing our bill due to no sleep. They said they would give us a certain amount of money off of the rate and as of today (6 days), we have not seen that credit come through. Also we were surprised at a Radisson hotel only having choice of a cold breakfast with nothing hot. The last thing I will mention is that the lobby area and our room smelled of a cleaning solution that I was very sensitive to.

Unfortunately the bed in our room was way too soft and uncomfortable. Definitely needs to be replaced. Breakfast had decent options. Need sign to explain 'smart' toaster...never knew they existed much less needed.

Not many options for breakfast. Wish this hotel had a hot tub. Very uncomfortable chairs in the pool area.

Property is showing its age and is lacking in upkeep. Air conditioner in our room was super loud. Had to wear earplugs to try and block the noise. The one treadmill was broken and there was no air circulation in the fitness room. Property is changing to Choice so maybe they will invest in upkeep.

Very good aside from one significant glitch Bed was VERY comfortable and room was spacious and clean. We requested bedding for the fold out couch (not comfortable at all, but no fold outs are) and very shockingly, the sheet provided in the bedding kit was dirty—very clearly unclean from bodily fluids. I asked the front desk for another set as the sheets were dirty and the employee was very apologetic and she handled it well. So I have to question how a sheet like that ended up in a bag of “clean” laundry and it made me a bit concerned about the bedding in general, but everything else seemed fine. Other than that very unpleasant surprise, things were very good and very clean.