Playa de Sala Boutique Hotel, Adults Only

We are returning customers to the Playa De Sala Boutiques hotel. We appreciate the peaceful, south side of San Pedro Island, where the Boutique hotel is located (if you like a lot of action, people, and noise, do not stay in this location). In addition, the wonderful and very friendly staff that Forest employees will aid you with all your needs. It is a short but bumpy golf cart ride (a golf cart is critical for transportation) to town (15 to 20 minutes, grab a few beers for the road and go). The food is good and if you're lucky enough to catch some fresh fish (snapper), Melissa the head chef will be happy to prepare the entire whole fish Belizean style which is amazing, and you can't get a fresher fish than that (better than ELVI'S whole fish, which was also exceptional). Forest is always making improvements to the hotel and outdoor bar which is a blast to have cocktails at after a long day on the water and catch up with other travelers. We found the Stone room to be our favorite room choice for the view and privacy. I also appreciated the water toys as I took the kayak out most mornings to fish from, if I did not already have a fishing guide picking use up at the hotel dock. We will be back again soon to visit our friends at the Playa De Sala Boutique!

I would have rated higher since the beginning of our stay was pleasant, though the last handful of interactions completely soured that. The waitstaff was awesome- especially Afeni- and the manager Josh even offered an extra night stay on the house since I had been holed up in our room recovering from a bad lip infection.Unfortunately we couldn’t switch our flights. Then on our second to last night a tile fell off our bathroom counter. I got a staff member to come see to it, as you would if anything in your room broke down. Mark came, took a photo, and was going to leave until we suggested he take the broken tile out of the room- no sweeping or clean up of the broken shards. We had a relaxing last day and got our final bill at dinner with a $450+ American dollars charge for the tile. My partner went to discuss this charge and Mark said that I had a bloody lip (I did not, lips healing from said infection) and implied that my partner gave me the bloody lip and somehow that was also the cause of the tile falling off. We were told we could speak with manager Josh in the morning. We go to check out and it’s Mark again- not Josh- repeating his insinuations that my partner had given me a bloody lip and it’s somehow also proof of the tile being our fault. He said we had to pay or we would be detained by the police, while also saying HE in fact was “an officer of the law” (??) We ended up paying the absurd $450+ charge for 1 broken tile, and he still called the police- who seemingly had a lot more questions about his actions than ours.. The whole situation was an absolute failure of management, insulting insinuations, and then blaming the guests for their own poor handiwork. Be warned- If you stay here, cross your fingers that your room doesn’t fall apart because they will nickel and dime you for all the fancy materials they decide to import from out of the country. Owners/management refuse to take any responsibility and are defensive (as I’m sure we’ll see in their response to this review) nor take any ownership when it comes to their own mistakes.

Belize was one of the most memorable Birthday trips I've experienced and Playa De Sala was a major reason why. Prior to arrival the communication with the property was awesome, checking in to see if we had adequate transportation from the airport along with offering to make accommodations if needed. When we arrive we were welcomed with refreshing non-alcoholic drinks and a 'Happy Birthday' situated in the sand right in front of our room accomodations. The room accommodations are large and perfect views of the waterside. The staff is incredible, especially Chris, he greeted us when we left for the night and answered any questions we had about the island. We did not discover until our last night there that some of the best food is right at Playa De Sala! Every meal we had was great, including the breakfast! Playa De Sala brands as boutique hotel, but felt more like a "airbnb" with an inhouse staff- if that makes sense. Playa De SALA is a true gem and we'll most definitely be returning!