Playa de Sala Boutique Hotel, Adults Only

I would have rated higher since the beginning of our stay was pleasant, though the last handful of interactions completely soured that. The waitstaff was awesome- especially Afeni- and the manager Josh even offered an extra night stay on the house since I had been holed up in our room recovering from a bad lip infection.Unfortunately we couldn’t switch our flights. Then on our second to last night a tile fell off our bathroom counter. I got a staff member to come see to it, as you would if anything in your room broke down. Mark came, took a photo, and was going to leave until we suggested he take the broken tile out of the room- no sweeping or clean up of the broken shards. We had a relaxing last day and got our final bill at dinner with a $450+ American dollars charge for the tile. My partner went to discuss this charge and Mark said that I had a bloody lip (I did not, lips healing from said infection) and implied that my partner gave me the bloody lip and somehow that was also the cause of the tile falling off. We were told we could speak with manager Josh in the morning. We go to check out and it’s Mark again- not Josh- repeating his insinuations that my partner had given me a bloody lip and it’s somehow also proof of the tile being our fault. He said we had to pay or we would be detained by the police, while also saying HE in fact was “an officer of the law” (??) We ended up paying the absurd $450+ charge for 1 broken tile, and he still called the police- who seemingly had a lot more questions about his actions than ours.. The whole situation was an absolute failure of management, insulting insinuations, and then blaming the guests for their own poor handiwork. Be warned- If you stay here, cross your fingers that your room doesn’t fall apart because they will nickel and dime you for all the fancy materials they decide to import from out of the country. Owners/management refuse to take any responsibility and are defensive (as I’m sure we’ll see in their response to this review) nor take any ownership when it comes to their own mistakes.

To be clear, I rarely leave reviews. What could’ve been a much higher rating due to the kitchen, housekeepers and other staff. The person I believed to be the “owner” Forrest and her what appeared to be boyfriend?, did their very best to earn themselves a 1 star rating. The night before we checked out we were given a bill with charges during our stay. All was good until I noticed a ‘damages’ charge for $450usd for a 1’x 5” piece of tile that dropped off the side of the sink from placing my hand on it while I was brushing my teeth.. we chose to inform the staff what had happened, because we felt it was the right thing to do. When I asked about the charge, Forrest’s boyfriend? (Idk if he even works there) mentioned it was because the tile came from Mexico, which is why it was so expensive. When I explained it FELL from touching it, he said well there have been multiple other ppl who’ve stayed there and it hasn’t fallen.. (again, no idea if this guy even works there) I told the “owner” and her boyfriend I wouldn’t be paying for that, her boyfriend then proceeded to grasp at straws insinuating that I may have hit my partner because she was recovering from a bacterial lip infection, and he thought they appeared bloody? I was obviously upset from the insane allegations, when Forrest stepped in to say, let’s wait for josh(the GM) to talk it over in the morning.. I was flabbergasted and couldn’t believe what was occurring. If you’re coming to Belize- DO NOT STAY AT PLAYA DE SALA. I promise you’ll regret it.

Belize was one of the most memorable Birthday trips I've experienced and Playa De Sala was a major reason why. Prior to arrival the communication with the property was awesome, checking in to see if we had adequate transportation from the airport along with offering to make accommodations if needed. When we arrive we were welcomed with refreshing non-alcoholic drinks and a 'Happy Birthday' situated in the sand right in front of our room accomodations. The room accommodations are large and perfect views of the waterside. The staff is incredible, especially Chris, he greeted us when we left for the night and answered any questions we had about the island. We did not discover until our last night there that some of the best food is right at Playa De Sala! Every meal we had was great, including the breakfast! Playa De Sala brands as boutique hotel, but felt more like a "airbnb" with an inhouse staff- if that makes sense. Playa De SALA is a true gem and we'll most definitely be returning!

Well overall Playa De Sala(PDS} is adequate.If you are looking for a very quite stay with occational visitors to the bar and restuarant you will enjoy PDS. The owner Forest is a delight. She will go to great efforts to accomadate all requests. If you are looking for access the Caribean Sea this not your place. PDS sitts on an inland extension of the ocean, calm but devoid of usable waters. It is a very plesent vue but not what you expect in the Caribbean. The Food is very good for the most part and people travel down the worst third world road to dine. The Boat bar is unique and fun and again some brave the pothole ridden road to visit. If you consider PDS don 't add any "pachages" espcially travel. All activities and adventures are economically and easily booked direct. Overall it is a nice quite and secluded small hotel. I hope for the sake of Forest and all the kind employees that the city of San Pedro will consider to minimally improve the road to a" dirt road" standard.

If you are looking for a relaxing adults-only getaway, far from the crowds with phenomenal staff, food, and service, look no further. The place was perfect, well designed and very clean ... with every accommodation as they would help you find it if it was not previously offered! Unbelievable thank you guys! With gratitude, Nicole

The website for Playa De Sala does not do this modern boutique hotel justice. It's fabulous! If privacy, great service, food, and cool staff are your thing, then PDS is a great place to stay. It's not in the main part of town and does require an extra 15 minutes to arrive. It's Totally Worth it! The view of Tarpon Bay is fantastic, as is the rooftop bar/resturant (reasonable prices and tasty). Breakfast is included in the stay. The pool is for dipping, but it was not what we came for. Ms. Sala and her staff are protective and accommodating of guests, assisting with pre-arrival, tours, golf carts, and departure needs. We rented a golf cart to access San Pedro happenings and it was easy to go back/forth. Playa De Sala is a perfect quiet retreat for couples. We rarely saw the other occupants of this 5 room hotel and did not mind at all!!!! Again the bay view is everything. We felt really comfortable and will definitely return every time we come back to San Pedro! The hotel does have steps to enter the hotel and to access the rooftop (if one has accessibility concerns).