Spark by Hilton Amarillo West Medical Center

This place was very clean and neat. The room, bed nice and comfortable. Refrigerator in room yes. But, no pool and hot tub as in the pictures. In the room, no coffee maker, no microwave, no ice bucket you have to ask for a bucket. The driveway in is a little confusing. A small hotel surrounded by bigger buildings. Not like the photos. On a busy interstate frontage road so it's not easy to get to nearby places. The "hot" breakfast was pathetic, warm biscuits with luke warm water and flower called "gravy "... ?????? I've stayed at a lot of places over the decades of traveling, this one I'd skip.

I could not have had a better experience. This hotel is near great restaurants and the room couldn't have been any more comfortable. I took advantage of the free breakfast and it was prefect and very good.

Negatives first: walked into vestibule and loaded with FLIES. Walked to elevator for 2nd floor room. Floor was very STICKY on first and second floor. I told desk, but nothing. Door to my room very difficult to close and open...had to slam it. Once in room, NO SOAP or body wash! After shower, i sat at desk AND IT WAS STICKY! Now the positives, bed was comfy and large handicap room. These are my personal experiences. This could have been avoided if management paid attention.

Roadway into the hotel was torn up and big potholes. Hotel signage was poor off the street. Limited lighting for parking. I did not get the advertised price per night on stay.

Thin walls The building was probably an older building which Hilton had redone - but the walls were very thin. It was very noisy as people were arriving throughout the night, then at 2:00 am the neighbor's alarm started going off in the adjoining room. It went until 6:00 am. At 3:00 am I went down to the lobby and the lady came up and knocked but they didn't answer. She said she slightly opened the door and heard the man snoring but she wasn't legally allowed to enter. It wasn't her fault, but it was a miserable night and we had to drive 12 hours the next day. I expected better of something with the Hilton name.

We arrived early morning and check in was quick and friendly. Room was clean and hotel was clean. Most of the parking was well lit. We had coffee but no breakfast. Would stay again.