Principe Alogna Hotel & Spa

perfect hotel. was by far the best part of our trip. flawlessly clean, every single staff member was so friendly and helpful. breakfast everyday was lovely, coffees and drinks throughout the day and a delicious upscale dinner. the hotel is absolutely beautiful and the pool was fantastic. our room had a large balcony and stunning view. cannot say enough nice things about this hotel.

For the price, this place is a deal, BUT the service of this place was a GEM. The night hotel concierge stayed up late and waited for us as our plane was delayed several hours. We were so grateful for her. The breakfast was also fantastic. Parking was FREE and plentiful which is rare in Palermo.

Stayed here with family for 2 nights the hotel is lovely it’s fresh and clean with a lovely outdoor pool ( spa too however we didn’t use that). It’s remote so lovely and peaceful. We had issue with our flights so arrived very late for our check in and were very exhausted . The staff were so lovely getting us checked in quickly and coffees and croissants it was definitely a lovely welcome after an exhausting journey. Would definitely stay again

TUI on their write up are not telling the whole truth. They fly into the airport which is nearly two hours away. They should fly into Palmero. The hotel is beautiful but set in the mountains with no local transport. To walk to the nearest village is dangerous and takes around 45 minutes downhill and coming back is all up hill. They do not mention where the hotel is located, so unless you have your own transport it’s expensive for taxi etc. Definitely not suitable for wheelchair users or people with mobility issues. We couldn’t use the pool because everyday it was being cleaned, for most of the day. We weren’t allowed to use the Spa facilities unless we paid extra. The hotel was beautiful and the staff lovely. We wrote a complaint to TUI and they weren’t interested in the slightest. I notice they still haven’t made travellers aware of the unsuitability for people with mobility issues. The shops and restaurants aren’t close by, spa facilities are extra and I would like to see this swim up bar, because we never saw it!

We would actually rate this hotel as 4.5 stars but that is not an option available on TA. This spa hotel is a half hour walk out of the nearest town, St. Nicola l'Arena, in very peaceful countryside, amongst olive groves, lemon & like trees. Most guests came by car which was very sensible given the remoteness. We arrived by train and had to cadge a lift as there was no taxi or shuttle or public transport directly to the hotel. We walked down to St. Nicola l'Arena several days to get the train which was fine but a car would have been much more handy. The hotel is modern, spotlessly clean, well organised and well equipped with an outdoor pool (unheated) included and you can pay extra for an indoor pool (heated), spa pool, sauna, steam room and massage treatments. The staff were very helpful and gave us recommendations for visits, timetables, etc. The breakfast buffet was excellent with a good choice of quality options including local cheese and fruit. The only problems we encountered were noise from the kids in the room next door - but the hotel moved us to a quieter room and there was a noisy birthday party one night which went on quite late. There is a train station and bus in St. Nicola l'Arena, but no ticket office so buy your train ticket in advance or online. St. Nicola l'Arena also had a small supermarket and a small choice of cafes and restaurants.

My first solo trip was made up because of the staff, they were excellent and went out of their way the whole week to help me out when needed. They provided lifts everyday to ensure I got where I needed safely and made me feel so comfortable being a 22 year old on my own. As the hotel was out of the way of anything I would suggest car hire if you can. They contacted people for me to organise day trips ect and were overall very kind and friendly people. The breakfast was lovely and had a wide variety of hot and cold foods. The evening meals were lovely and very presentable, if the steak is on the menu, you will not regret ordering it, the best steak I have had. The pool facilities were great, quiet and stunning views of the mountains. I would make note that the spa facilities and indoor pool are of extra charge if you wish to use them. The whole hotel was very very clean and my room was cleaned everyday for 7 days. If you are looking for somewhere to unwind and relax I would definitely recommend this hotel for you. Thank you all the staff of this hotel for making my trip to Sicily the best it could have been and for all your help throughout my stay.