Ashley
24 tháng ba, 2024
Our stay was terrible from the time we checked in and they charged the wrong card before arrival even though my confirmation states will be charged at arrival(still waiting on my refund 10 days later). Got into our room it was dirty, brown stuff all over the toilet, most outlets and USB did not work, had no wash clothes, no bedding for the pull out bed. When I asked house keeping for bedding she was rude ignored me continued a conversation on her cell phone and walked away, then I asked the front desk I was rudely tossed a fitted sheet only ( thankfully we travel with pillows and blankets). The breakfast was gross I wouldn’t even call it edible. Overall terrible experience unclean and rude staff.
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